Nissan 24 Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

From the beginning of this experience I was treated with professionalism which enabled me to me to trust and understand the process involved for repairing my car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Nothing or no one is perfect. Overall I was satisfied with the service.

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

There were times when I expected a call and I didn't get it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Since the day I picked up the car from 24 Collision, I have been telling and showing everyone the quality of the repair and that the repair was completed promptly. I've also boasted about how approachable, personable and informative the staff at 24 Collision is and have already recommended my family and friends.

Repair Quality - 5.0/5.0 -

Above satisfaction

Customer Service - 5.0/5.0 -

The paint work came out beautiful, the new paint blends with the original paint flawlessly. The body work came out perfect. There is no evidence that there was ever any damage whatsoever. In fact, the hood alignment and gaps between my hood and fender and hood and light bezel/assembly are spot on and better than how they looked from the factory.

Likely to Recommend - 0.5/5.0 -

I'll never recommend this shop to anyone.

Repair Quality - 0.5/5.0 -

I’m extremely disappointed with the service I received and cannot recommend this place to anyone. I chose to have my car repaired at a dealership, believing it would offer the most reliable and professional service. Unfortunately, that was not the case. The delivery date was changed four or five times, and when I finally got the car back, the experience was a complete letdown. The service consultant assured me that the final quality check had been completed and the car was cleaned and ready for pickup. However, when I arrived, the car was covered in dust and paint debris — it took me several days to clean it properly. Additionally, a separate repair in the trunk area was poorly executed. They had to grind down the bottom hook just to make it work, and now the trunk is difficult to open and close due to improper assembly. To make matters worse, as soon as I started the engine, I noticed it sounded different. I initially assumed it was because the car hadn’t been driven for nearly two months. But once I got home and opened the hood, I discovered oil leaking from the engine — it was a mess. At this point, I have no idea what else might have been done to my car. This experience has been so upsetting that I’m seriously considering taking legal action against them.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Brand new bumper missing back lights along with a new scratch on my left back side door. Not quite satisfied .

Customer Service - 2.0/5.0 -

I was recommended by a friend to come here and I am very unsatisfied with the service. I picked up my car with 2 new issues and I will be contacting them along with my insurance.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0 -

never

Repair Quality - 1.5/5.0 -

Collision are not reliable, there are not working professionaly. Collision is not a good reference to refering clients.They take approximately one month to fix this small problem and create another problem in my Car. when it is raining now, water drop down to the from in driver site. My car was not like this before. I am totally not satisfied about services.

Customer Service - 2.0/5.0 -

Communication with me was not good. we can't trust the staff on the way that there are communicate with me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding

Customer Service - 5.0/5.0 -

Outstanding service. Quality work and very timely completion.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

other than communications

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

I had to repeatedly had to call them to get updates based on when i needed to return my rental vehicle.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick tow and fast in fixing the car.

Customer Service - 5.0/5.0 -

Jared picked up the phone every time I called.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

It took you 2 months to repair my car and it still has problems

Customer Service - 2.5/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The repair work looks great but I was somewhat disappointed by the dust that was left behind on the inside of the car

Customer Service - 3.5/5.0 -

The repair work looks great but I was somewhat disappointed by the dust that was left Benin’s on the inside of the car

Likely to Recommend - 5.0/5.0 -

We have dealt with NMAC for years and will continue to in the future.

Repair Quality - 5.0/5.0 -

start to finish to notch!

Customer Service - 5.0/5.0