Nissan of Gadsden

4.9 (207reviews)

100%

(256) 549-7500

1701 Rainbow Dr, Gadsden, AL 35901

100%

See Photos

1701 Rainbow Dr
Gadsden, AL 35901

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Schedule an appointment at Nissan of Gadsden

Book Appointment

About Nissan of Gadsden

See Photos

1701 Rainbow Dr
Gadsden, AL 35901

Get Directions Website Email

Schedule an appointment at Nissan of Gadsden

Book Appointment

In operation 22 years, 17 years at this location.

Nissan Of Gadsden is a family owned and operated automotive dealership with a service department and collision repair center that has been servicing the community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our tech are ASE and I-Car certified.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Nissan

Call

Website

Reviews (207)

Sort By:
Newest
Rating

190 Customers Rated

5 Stars

76.8% Complete

(159)
4 Stars

8.7% Complete

(18)
3 Stars

0.5% Complete

(1)
2 Stars

2.4% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

3.4% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new after service. A standout highlight across reviews was the unexpected interior and exterior cleaning of vehicles, which delighted numerous customers. The team received strong commendations for proactive communication, including regular text message updates throughout the repair process, eliminating the need for customers to follow up. Timeliness was frequently noted as a strength, with several vehicles completed on or ahead of schedule. The friendly, professional, and helpful atmosphere was repeatedly emphasized, with customers highlighting the staff going above and beyond. A few customers noted minor improvement areas such as parts delays, trim damage upon return, and interior dust accumulation during repairs, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"They did a fantastic job on my car. No complaints at all"

"Excellent like nothing ever happened to my vehicle"

"... service. Kept me updated. When I picked up my Rogue you couldn't tell it was in an accident. The car was completely clean." Read more

"Friendly and professional staff that will bend over backwards to help you."

"They did such and awesome job was very well pleased"

"We loved that our vehicle was ready on the day they said. We love our Pathfinder!"

"Before by 1 day"

"They promise me by the Jan.30th and it was ready"

"... as progress was made. Informative , friendly and finished on target date. Extremely well run shop. A+" Read more

"Extremely impressed with the service completed service in timely manner. greatly appreciate your service, thanks"

"... the entire repair. I never needed to contact them, they kept me completely informed." Read more

"I was very impressed that updates were sent to me without me have no to pick up the phone to inquire about the status of my vehicle. That meant ..." Read more

"... with my car awesome work I won't to say thank you yall kept me informed on my repairs and the day my car would be ready and everyone kept their words thanks from the bottom ..." Read more

"... the repair in the rear as they were fixing my ride. I was kept up to date through the whole process and furnished a retal till all repairs were completed." Read more

"Received text as progress was made. Informative , friendly and finished on target date. Extremely ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They did a fantastic job on my car. No complaints at all"

"Excellent like nothing ever happened to my vehicle"

"... service. Kept me updated. When I picked up my Rogue you couldn't tell it was in an accident. The car was completely clean." Read more

"Friendly and professional staff that will bend over backwards to help you."

"They did such and awesome job was very well pleased"

"We loved that our vehicle was ready on the day they said. We love our Pathfinder!"

"Before by 1 day"

"They promise me by the Jan.30th and it was ready"

"... as progress was made. Informative , friendly and finished on target date. Extremely well run shop. A+" Read more

"Extremely impressed with the service completed service in timely manner. greatly appreciate your service, thanks"

"... the entire repair. I never needed to contact them, they kept me completely informed." Read more

"I was very impressed that updates were sent to me without me have no to pick up the phone to inquire about the status of my vehicle. That meant ..." Read more

"... with my car awesome work I won't to say thank you yall kept me informed on my repairs and the day my car would be ready and everyone kept their words thanks from the bottom ..." Read more

"... the repair in the rear as they were fixing my ride. I was kept up to date through the whole process and furnished a retal till all repairs were completed." Read more

"Received text as progress was made. Informative , friendly and finished on target date. Extremely ..." Read more

Rodney (Honda owner) reviewed 8/25/26

Repair estimate date not met, delayed 4 times.

Gary (Nissan owner) reviewed 8/5/26

Donna (Nissan owner) reviewed 8/1/26

Kept us updated the whole time. Our Pathfinder looks great! Inside was so clean! Y'all did a wonderful job! Thank y'all! Love Nissan of Gadsden!

Robbie (Lexus owner) reviewed 7/14/26

Melissa (Kia owner) reviewed 7/6/26

Tammy (GMC owner) reviewed 6/24/26

Paige (Hyundai owner) reviewed 6/22/26

Cindy (Chevrolet owner) reviewed 6/19/26

Araule (Kia owner) reviewed 6/17/26

Mr. Klingbeil did everything I expected and up and beyond what I even expected he made sure my Baby repairs got done hurry everything was done on a timely manner. He kept me posted and kept me updated. I will definitely be back in return again. Thank you Mr. Klingbeil and Nissan Of Gadsden.

Nancy (Kia owner) reviewed 6/15/26

The work turned out awesome!

They did a fantastic job on my car. No complaints at all

Tim (Ford owner) reviewed 6/8/26

Lee (Nissan owner) reviewed 6/1/26

The repair look good.

Great job!

Great service

Wanda (Kia owner) reviewed 5/25/26

Looking at my vehicle they did a great job with the repairs.

James was great. He kept me informed on the repair process.

Kyle (Kia owner) reviewed 5/25/26

Everything looks great, James was great to work with.

Linda (Nissan owner) reviewed 5/21/26

John (Toyota owner) reviewed 5/4/26

Extremely impressed with the service completed service in timely manner. greatly appreciate your service, thanks

Carol (Ford owner) reviewed 5/4/26

Received text as progress was made. Informative , friendly and finished on target date. Extremely well run shop. A+

Great job Was informed on progress timely Would use them again

Bryan (Ford owner) reviewed 4/30/26

Likely

Great

Christopher (RAM owner) reviewed 4/27/26

Gordon (Nissan owner) reviewed 4/23/26

Took awhile

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Nissan of Gadsden

Schedule an appointment at Nissan of Gadsden

About Nissan of Gadsden

Schedule an appointment at Nissan of Gadsden

Reviews (207)

190 Customers Rated

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?