Nissan of Gadsden

4.9 (212reviews)
100%
1701 Rainbow Dr,  Gadsden,  AL  35901

In operation 22 years, 17 years at this location.

Nissan Of Gadsden is a family owned and operated automotive dealership with a service department and collision repair center that has been servicing the community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our tech are ASE and I-Car certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (212)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or as if no accident had ever occurred. A standout highlight across numerous reviews was the unexpected interior cleaning of vehicles, which delighted many customers. Communication was frequently commended, with customers appreciating proactive text message updates throughout the repair process, eliminating the need to follow up themselves. Timeliness was generally well-received, though a few customers noted delays due to parts availability or other circumstances. The friendly, professional, and compassionate atmosphere of the shop was repeatedly mentioned, with customers expressing strong willingness to recommend the shop to others. A small number of customers pointed out areas for improvement, including unmet estimated completion dates and interior cleanliness post-repair, reflecting genuine customer observations rather than system-generated recommendations.
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"They did a fantastic job on my car. No complaints at all"
"Excellent like nothing ever happened to my vehicle"
"... service. Kept me updated. When I picked up my Rogue you couldn't tell it was in an accident. The car was completely clean." Read more
"I received good service from Nissan of Gadsden The body shop thank you guys for doing a great job"
"... the entire repair. I never needed to contact them, they kept me completely informed." Read more
"Received text as progress was made. Informative , friendly and finished on target date. Extremely well run shop. ..." Read more
"I was very impressed that updates were sent to me without me have no to pick up the phone to inquire about the status of my vehicle. ..." Read more
"... with my car awesome work I won't to say thank you yall kept me informed on my repairs and the day my car would be ready and everyone kept their words thanks ..." Read more
"Received messages and calls"

My Experience

Wonderful service

Likely to Recommend

Repair Quality

Very prompt service. Also appreciated all of the updates.

Customer Service

Returned Clean

My Experience

Rylee in the service department, he has been very satisfactory. He has assisted us with every concern. He has not gotten frustrated with us. We are very pleased and every time we come there, we look for him now.

My Experience

I am totally and completely satisfied with my experience at Nissan of Gadsden. My car was repaired well and completely on time and it was returned in a very clean state! The several incidental concerns I had raised, almost as an aside, were also addressed - not just swept aside or forgotten. I highly recommend them for any type of service on any make or model of vehicle.

My Experience

Yes, Im happy with the repair work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair estimate date not met, delayed 4 times.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept us updated the whole time. Our Pathfinder looks great! Inside was so clean! Y'all did a wonderful job! Thank y'all! Love Nissan of Gadsden!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Mr. Klingbeil did everything I expected and up and beyond what I even expected he made sure my Baby repairs got done hurry everything was done on a timely manner. He kept me posted and kept me updated. I will definitely be back in return again. Thank you Mr. Klingbeil and Nissan Of Gadsden.

My Experience

The work turned out awesome!

Likely to Recommend

Repair Quality

They did a fantastic job on my car. No complaints at all

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The repair look good.

Repair Quality

Great job!

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Looking at my vehicle they did a great job with the repairs.

Customer Service

James was great. He kept me informed on the repair process.

Returned Clean

Likely to Recommend

Repair Quality

Everything looks great, James was great to work with.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean