Nissan of Gadsden

4.9 (208reviews)
100%
1701 Rainbow Dr,  Gadsden,  AL  35901

In operation 22 years, 17 years at this location.

Nissan Of Gadsden is a family owned and operated automotive dealership with a service department and collision repair center that has been servicing the community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our tech are ASE and I-Car certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (208)

My Experience

Likely to Recommend

Repair Quality

Took awhile

Customer Service

Returned Clean

My Experience

I was very impressed that updates were sent to me without me have no to pick up the phone to inquire about the status of my vehicle. That meant a lot to me. Also the care given to my vehicle during its stay at their repair shop. They also cleaned it up and had me grinning from ear to ear.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I received regular text messages all along the entire repair. I never needed to contact them, they kept me completely informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Satisfied with service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My brand new Altima was hammered in a hail storm 5 days after I bought it! I was terrified on I59 in Trussville with nowhere to go. James, in the collision center is extremely knowledgeable and his friendly team of people are top shelf! Especially Courtney. The entire collision department are compassionate, efficient and professional and I couldn’t ask for a better experience in a crumby circumstance. Thank you for making my car look good as new again! It is lovely. Kind regards, Davina Wall

Likely to Recommend

Repair Quality

James and the team at Nissan of Gadsden Collision Repair Center are compassionate, professional and efficient. My car was hammered in a hailstorm 5 days after I purchased it. It was a terrifying experience for me. From the collision repair to the car rental….everything was a smooth experience despite my circumstance. Plus, my car was ready two days before the initial estimated date! Going forward, I will take ALL my vehicles there for any service needed just because their customer service is That good! Thank you for making my experience a memorable one! Best regards- Davina Wall

Customer Service

Returned Clean

My Experience

James and everyone at Nissan did a wonderful job on my repair and communicating. They made everything easy and effortless and fixed my car perfectly. From the repair to the rental everything was beyond satisfactory.

Likely to Recommend

Recommend to everyone

Repair Quality

Nissan of Gadsden is the best service and customer experience around. James and the entire team were top notch . Would recommend to anyone.

Customer Service

Great! Personal and effortless service experience

Returned Clean

Likely to Recommend

Very friendly and informative environment

Repair Quality

Excellent like nothing ever happened to my vehicle

Customer Service

Told me everything on every question I asked

Returned Clean

My Experience

I was pleasantly surprised with the fact my car had been cleaned on the inside. That was an added touch to the experience. My appreciation goes out to James for his exceptional handling, Brock for being attentive and helpful in selecting a tire for my needs and his willingness to take a moment to save my quote he gave me to make the ease of calling him with my decision and for the collision team, for their impeccable handling of my repairs. Thanks again! But last but not least, forgive me for not remembering her name but the lady that set me up with the rental and handling all the details to prevent me any more stress than I already was under. Thanks again Nissan of Gadsden Team! ~April and Carl Garrett

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did amazing on my car repair ♡

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brock and James were great to work with. Thanks for a great job

My Experience

Everyone did a great job on my car thank you guys !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would like to let anyone that was involved in the repairs to my car job well done very very pleased with my car awesome work I won't to say thank you yall kept me informed on my repairs and the day my car would be ready and everyone kept their words thanks from the bottom of my heart very satisfy customer

Likely to Recommend

Very friendly staff and shop manager

Repair Quality

They did such and awesome job was very well pleased

Customer Service

Very friendly environment

Returned Clean

My Experience

Did a wonderful job

Likely to Recommend

Would definitely recommend to everyone

Repair Quality

Very satisfied with the work. Would highly recommend recommend them.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very informative of the process and took care of everything that was needed in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied. They even washed & vacuumed my car. The pick up service made it very easy for my schedule.

Customer Service

Very nice.

Returned Clean