No.1 Collision Newport

4.4 (45reviews)
85%
2750 Bristol Street,  Costa Mesa,  CA  92626
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Shop AssistantSparkles

Nestled near the heart of Newport Beach, the No.1 Collision Group's state-of-the-art facility will stand as a beacon of excellence in the world of luxury collision repair. With its prime location and comprehensive range of services, the Newport Beach Facility will be the go-to destination for owners of luxury and high-end vehicles seeking unparalleled craftsmanship and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Lucid
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter

Reviews (45)

My Experience

Best car repair I have ever experienced No surprises and finished product appears excellent and as if no repairs were ever made Excellent experience

My Experience

Cesar was fantastic! Did exactly what he said he was going to do. Great communication. Will highly recommend! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

David & the team took total care of me. Best auto body experience i’ve ever had by far, and I work for Fletcher Jones right down the street! They understood my situation and needs and kept their word on what they would do. 10/10 Would recommend time and time again!

My Experience

Thanks for delivering car at my place.

My Experience

Job well done! Thank you, Ruben for your kind words and advice. Never experience a fast service like No.1 .Even renting car was provided fast. Kudos to all!

My Experience

Good job!

My Experience

My Experience

Insurance was slow to pay, so Collision kept my car an additional 2 weeks, even though I had nothing to do with payment

My Experience

My Experience

The facility was extremely clean and professional, and I was very happy with the quality of the repair itself. Unfortunately, the communication throughout the process was very disappointing. I dropped my car off on a Friday and did not receive an update until the following Thursday, and only after sending two emails and calling twice. Later, when I asked for an update on when my car would be ready, my service advisor told me he would call me on Thursday with an update, but I never received that call. I ultimately had to call again myself to get a confirmed completion date. The repair work was done well and the facility is impressive, but the lack of proactive communication made the overall experience unnecessarily frustrating. For a repair facility of this caliber, I would expect much better communication and follow up throughout the process.

My Experience

My Experience

Outstanding service exceeded expectations. Paint work is beautiful.. car was returned, spotless and detailed

My Experience

Thank you for putting a rush on my car since I was leaving town. I also greatly appreciate you staying a few minutes late to accommodate my late arrival to pick the car up. It looks beautiful!

My Experience

Great customer service. Frequent updates. Paid for uber to and from. Cesar was especially on top of everything. Will definitely recommend. First class operation!

My Experience

Likely to Recommend

best collision repair facility

Repair Quality

Cesar Vergara and all staff were very professional. Great updates and communication. Made my experience with No 1 collision top notch.

Customer Service

super friendly helpful and professional

My Experience

Not impressed at all with this autobody shop. The do not keep you updated on repairs, rarely keep promises on returning calls, and I had to more proactive for them to complete the repairs and return the car within the 30 days that my insurance had allowed. But yet, after their rental received a scratch from the 28 day rental, they are strangely on top of that. Calling and emailing consistently and constantly. But with my personal car, they were reluctant to even notify me and I was the one to call in to find out about the status. After 28 days I also had to call to tell them the rental agreement will be concluded in 30 days and I need my car back...

My Experience

Great job I was very impressed with David and he showed me around the facility and then we walked to delivery section where my car was he went around the car and pointed out the repair done on my car . Very pleased . And great job . Well done guys 👍

My Experience

I highly recommend No1 Collision to anyone looking for honesty, transparency, and exceptional service. The entire process was smooth and professional, and the repair work was outstanding. My car looks like it just rolled off the dealership lot! The attention to detail and quality of workmanship exceeded my expectations. I wouldn’t hesitate to use them again or recommend them to friends and family.