Norm Norton's Body Shop Inc

My Experience - 5.0/5.0 -

Norton’s Body Shop staff were very professional and timely in their repair. Would highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent work and service. Car was ready as promised and looked like it came out of the showroom! Professional, yet friendly workers too. I would highly recommend.

Likely to Recommend - 5.0/5.0 -

Great work, takes care of all the details for you and nice people to deal with.

Repair Quality - 5.0/5.0 -

Great job! Looks like showroom again. Would highly recommend!

Customer Service - 5.0/5.0 -

Friendly and professional. Nice to deal with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I think Norton’s is a great place. My car looks wonderful.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much, perfect work! My one suggestion is -- Beverly's customer service is AMAZING and I have no idea why she's not the person answering the phones! She deserves to be the first point of contact for customers, I always felt so comforted and provided for when working with Bev in person, and I wished she had been my point of contact for my whole experience :) Please don't miss out on her talents and professionalism, she should be the face of Norton's Body Shop Customer Service :)

Customer Service - 1.5/5.0 -

This would be a ten if I had always gotten to speak to Beverly on the phone. All my interactions with her are a perfect ten!

My Experience - 5.0/5.0 -

Above and beyond!!!!! Love Nortons!!! Our car looks beautiful!!! And they handle everything with insurance and rentals and everything!! They leave nothing for us to worry about!! Staff is professional, courteous and friendly!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great place to repair vehicle.

Customer Service - 5.0/5.0 -

Great place with customer service.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and excellent craftsmanship!

Customer Service - 5.0/5.0 -

Excellent service excellent craftsmanship

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job on the car, but also excellent communication from Jim Norton at the shop! Will use again when I need body work done on my car! Highly recommend!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job! Car looks like new. Excellent work and service. Appreciate all the help provided by Jim Norton, both friendly, explained well and professional. Thanks for a job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jim and crew do the job right , on time and as promised . Best around.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Best experience ever! Great communication and workmanship. I will definitely use them again but I hope I never have to!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional job all the way through. Great communication and workmanship. Would definitely recommend to others.

Customer Service - 5.0/5.0 -

Kept us informed all the way to completion.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job!! Thanks.

My Experience - 5.0/5.0 -

Very professional and done ahead of schedule

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Will contact to discuss my concerns

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a great job; quicker than expected. No issues.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jim Norton does great work. Highly Recommend

Customer Service - 5.0/5.0