North Georgia Collision Center Inc.

4.8 (315reviews)
95%
89 Chambers Industrial Drive,  Jasper,  GA  30143

In operation 14 years, 3 years at this location.

North Georgia Collision Center Inc. is family owned and in Jasper, Georgia. Our goal is to provide the highest quality repairs available and on a timely basis. The only delay you will have is parts availability. Some parts are hard to get and may be put on backorder. We will help you with your insurance claim and explain all repair process. Keeping in touch with you during the time your vehicle is being repair with us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (315)

Likely to Recommend

Repair Quality

Very good team there!

Customer Service

Likely to Recommend

Quality of repair seems to be very good. Team there is friendly. Setting expectations and communication needs some work.

Repair Quality

The quality of the repair seems to be very good. The car was cleaned up nicely when completed. Time to complete the repair was very long and there was no proactive communication from NGCC.

Customer Service

Very polite and friendly team at NGCC. I had to ask via phone or email for updates. They didn't contact me proactively with updates or info re: parts delays. It was always "maybe next week."

Likely to Recommend

Repair Quality

My name is Pat. No longer Plassie

Customer Service

My Experience

great job as always!

Likely to Recommend

Repair Quality

all good

Customer Service

very good

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great painting

Customer Service

My Experience

I have only driven it a few miles but so far it is good, just so happy Andy was able to get done so quickly

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I went to NGCC for an estimate. They came out and took some pictures. About a week later my insurance company called to say they never received an estimate, and neither had I. I went down there and they sent it over to insurance and we set up a day, not a time, a day. I asked what time? They said, whenever. O.K. Fine. I drop the car off and get a rental.They told me 15 days, the 28th of March. The 28th comes and goes with no phone call or e-mail. I call them the next day. Oh, we needed to order some parts. And you didn’t think to contact the customer because…I receive another completion date. I call that day to find the status of my car. The person that deals with me hat isn’t in the office at the moment, she’ll call you before the end of the day. No phone call. I call the next day now the paint department is behind. Anyway a 15 day fix turned into a month. My insurance ran out on the rental car and my insurance called for hem and told them they were paying for the rental after that point. Throughout the numerous phone calls and visits to the shop there was never any communication. I shouldn’t have to pay you the chase you around trying to get my vehicle back.

Customer Service

No customer service. Minimal communication with me and only when I called them.

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Repair Quality

Customer Service

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Repair Quality

The front office staff (Victoria ) was very helpful! Unfortunately, now. my side mirror isn’t working!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

I would of liked to be keep more informed about my vehicle while it was there. I had to call numerous times to get an update, but I understand that the parts had a delay.

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Great team, great work

Customer Service

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Repair Quality

Customer Service

Returned Clean