North Star Chevrolet Inc
In operation 29 years.
Why come to The Collision Center at North Star Chevrolet? Not only do we know Chevrolets inside and out, but our staff of ICAR Gold Class and GM Certified collision repair and refinish technicians are well trained and versed in all makes and models. Our goal is to get your vehicle back to pre-accident condition in an efficient and timely fashion while also following the very specific repair guidelines set forth by your vehicle manufacturer. Customer satisfaction is the reason we've made it so far, and it remains our top priority!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All staff were professional, friendly, and helpful. The work done to my vehicle was exceptional!
Customer Service - 5.0/5.0 -
Everyone was wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend a friend or colleague as long as Kevin is there. I was also impressed with the ladies who worked in the office. Happy to know there are still some really good people in there
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am compelled to speak about Kevin Haberstroh, he did an outstanding job fixing my car, but beyond that he showed a great deal of caring and honesty in helping me get my car back on the road. I was stunned at the way he truly cared that my car was repaired and that I was treated fairly
Returned Clean
Likely to Recommend - 2.5/5.0 -
Average service, can get it done anywhere.
Repair Quality - 5.0/5.0 -
Can’t even tell they replaced my bumper
Customer Service - 1.5/5.0 -
all went well when I brought my car in, until I went to pick it up. I walked in and they told me to go to the cashier, alright cool. I head over to the cashier and she seemed tired but yet again it was early in the morning. She gave me my paperwork and keys but did not say what they did to my car. I return my rental and walk back into where I dropped my keys off and when I asked if I could speak with someone regarding the work done on my car. The lady behind the counter just said in some sort they replaced my bumper and that was it. She seemed confused and annoyed that I was asking. Yes I get that they replaced my bumper but wanted to know if everything else was okay since no one went over my repair with me. After I said “oh okay” i started to walk out and then she said “but we can go over it with you” I said no and she said are you sure and I said yes. She should of said “of course I can go over it with you” not “it’s on your sheet you got at the cashier”. If someone asks to go over there paper work, it should be an automatic yes no matter how small it is. Need to work on better customer service.
Returned Clean
My Experience - 0.0/5.0 -
I think the communication can be better. I did not get one phone call to let me know that my parts were on back order.
My Experience - 0.0/5.0 -
Communication could have been better regarding the status of the repairs. I spoke to Mike and I’m satisfied with his explanation.
My Experience - 0.0/5.0 -
Took 2 weeks and no one ever called me about my car!
My Experience - 0.0/5.0 -
Received message on Friday that my car was nearing completion and I would be notified about any delays. Link in message said car would be done by Friday at 4pm. When I arrived at 3:50pm, I was notified the car was not done and they are not sure when it will be done since they had an incorrect part. I inquired about the message and the body shop manager said “that is an automated message”. His attitude was very unprofessional. Car was completed on Tuesday and I picked it up today. Will not be back to this location.
My Experience - 5.0/5.0 -
Very nice & patient staff - car looks great. Thank you
My Experience - 5.0/5.0 -
was treated respectful by the entire staff at North Star, as well as their professionalism and knowledge of their jobs made us very much at ease with the process. Thank you for such great service !!
My Experience - 0.0/5.0 -
The wrong part was installed
My Experience - 5.0/5.0 -
I am very happy with the service I received. My car looks great and the people were easy to work with. I appreciate the level of communication I received throughout the process.
My Experience - 0.0/5.0 -
Rear bumper is still damaged and license plate light is still out
My Experience - 0.0/5.0 -
North Star Chevrolet's GEICO quick stop is The WORST service at my all life. RUDE manager, he ended up saying: dont come back. ( becase I said the service done was not quite right). And took them 7 days to "complete" service, instead 2, as promissed.... Just terrible.
My Experience - 5.0/5.0 -
Everything went smooth. They did a good job fixing my car