North Star Chevrolet West Liberty
In operation 8 years.
We are a full service Collision Center servicing the Pittsburgh Market and surrounding areas. With I-Car gold class certification, we strive to bring vehicles back to their pre-loss condition and beyond!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job. Looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and my car turned out great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks brand new. The staff at North Star did an amazing job in a timely manner. Definitely the best quality and easiest service we have had with an auto repair shop. You can tell the staff really care and value their work.
Customer Service - 5.0/5.0 -
Everyone was very friendly and great to work with.
Likely to Recommend - 5.0/5.0 -
Work was great. Communication needs improvement
Repair Quality - 5.0/5.0 -
Repair work was great
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great! Quick service back on the road in no time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing, very clean, looks brand new. They did an amazing job and they cleaned it. I’m very impressed
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The repair to the hood of the vehicle is of poor quality. And the paint job is of poor quality as well.
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Work they did looks good thats about it. Communication was horrible. Was told two days after parts came in. Told parts were in so I scheduled it. Three days later they didnt even start it. Fourth day they said they were waiting for parts. Fifth day parts not in. After a week I get called its ready they just need to wash it. Said they need an hour and a half to do that. Show up to get it. They didnt even start to wash it. Must be the name. Talked to others and heard nothing but problems with North Star.
Customer Service - 1.0/5.0 -
Work they did looks good thats about it. Communication was horrible. Was told two days after parts came in. Told parts were in so I scheduled it. Three days later they didnt even start it. Fourth day they said they were waiting for parts. Fifth day parts not in. After a week I get called its ready they just need to wash it. Said they need an hour and a half to do that. Show up to get it. They didnt even start to wash it. Must be the name. Talked to others and heard nothing but problems with North Star.
Likely to Recommend - 0.5/5.0 -
Read previous comment.
Repair Quality - 0.5/5.0 -
I still have internal damage that was not addressed. I have missing radio control buttons on my steering wheel. I have two different keys for my door and ignition. I have uneven paint coating in spaces. I had my battery come loose and my car wouldn't work until we figured out why. I have asked and you blamed my insurance. My insurance adjuster disagrees and it's your job to identify issues not first identified by the adjuster. I would never recommend this place and will tell everyone not to use you.
Customer Service - 0.5/5.0 -
Read previous comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great work done
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
I would explain the poor communication but I would also inform them of the quality of work performed and let them make their own decisions.
Repair Quality - 4.5/5.0 -
I am overall satisfied with the job performed
Customer Service - 1.0/5.0 -
Poor communication. The overall process or the expectations of how long the service was going to take.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Overall it was fine service and I am happy with the end result of my vehicle. I did have to call in a few times get an estimate for an update for my vehicle. When vehicle was ready I did receive information that it was ready but never the hours to come pick it up. While the manager was there was able to assist with handling if he were not there I would have had to come back another day. So some additional communication would have increased the customer satisfaction rating.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with everyone is fantastic and feel I’m receiving the best care for my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good, took awhile
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
You not only wrecked my vehicle, causing service .. and had taken it upon yourselves to to choose the cheapest way to repair is whereas if I would have brought it in for repair.. you would have said I need to replace the quarter panel .. then only owned up to half of the repair .. this all started September of 25 and as of February 26 still not completed..