Northridge Collision Center Inc
In operation 29 years.
Welcome to Northridge Collision Center! With over 35 years of Industry Experience in the collision repair field, Northridge Collision Center continues to provide the quality repair work and service our customers have come to expect. We have the latest repair equipment, damage assessment software, trained personnel, and on going training to provide quality repairs. We will work directly with your insurance company to expedite the completion of your vehicle. Our courteous and multi-lingual staff will gladly walk you through your vehicle’s repairs: both the insurance side and repair side of the process. Northridge Collision Center offers a lifetime written warranty on all body and refinish repairs done to your vehicle and all paint work is done with E.P.A approved refinished materials. With quality repairs, state of the art repair equipment, and knowledgeable and courteous staff; we are confident Northridge Collision Center will meet and exceed your expectations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
I already told people about it
Repair Quality - 5.0/5.0 -
The people are so sweet. It was done faster than I expected and the paint job was impeccable! It looks exactly like the original.
Customer Service - 5.0/5.0 -
Everyone is a sweetheart
My Experience - 5.0/5.0 -
The staff were friendly and made the whole process easy.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The girls at the front desk were so knowledgeable
My Experience - 5.0/5.0 -
First foremost the customer service is extremely helpful in every aspect. Professional, kind, responsive and most of all they treat you with respect. Heidi was one of the clerks that I dealt with and she’s one of reasons I’m a returning customer and of the good work done on my car. I received my car today and I’m sure they did a great job due to my previous visit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Northridge collision ctr, goes out and beyond everyone starting from front office Ana,Heidi and Arthur to there well trained employees who take there job and hard work very serious all very experience professionals . they make you feel welcome and assured you that your vehicle is in good hands . I Highly recommend Northridge collision ctr. Thanks again . 💯 % satisfied customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customers service was great, truck repair came out great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I WILL HIGHLY RECOMMEND TO EVERYONE (FRIENDS, CO-WORKERS, FAMILY, RELATIVES)
Repair Quality - 5.0/5.0 -
GREAT JOB, MY CAR LOOKS LIKE I JUST GOT IT FROM THE NISSAN CAR DEALER! BRAND NEW!!
Customer Service - 5.0/5.0 -
THE TEAM DID A GOOD JOB!
Likely to Recommend - 4.0/5.0
Repair Quality - 0.5/5.0 -
Never had any issues with this shop until now. If you claim that previous repair used different color paint and blended it to existing color to match then why didn’t you guys do the same thing? Now my bumper is a dark grey and very noticeable that it doesn’t match the rest of my car. It should have been blended out to match. I don’t understand why this is an issue and seems very simple to correct.
Customer Service - 3.5/5.0 -
Staff is friendly and nice but did not resolve issue fairly.
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend for quality of work and customer service. Everyone there is very nice. But it took longer to repair the car than to manufacture it.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Getting into a car accident is always a very traumatic experience from different angles, no matter what. It is definitely the last place you want to be, but honestly, despite all the unfortunate things that have happened, Northridge Collision Center always gives you a strong assurance that it will take care of you and that your car will be back where it should be. Why? It is because of the people who work there. Arthur, Heidy, and Anna will be committed to being with you throughout the process and to ensuring the outcome you deserve, and they will always go beyond. I will let you know this for the following reason. 1. Right after the accident, they are there ready to help. When I called to inform them what happened, they accommodated me at my convenience and even waited for me to arrive, even though I wouldn’t make it before their closing time. Since the Enterprise Rental was closed, Heidy offered me a ride home. 2. When I met with them, they were professional, emphatic, gentle, and sincere. They will give you every detail of the repair and insurance matter, let you know when your car will be ready, and call the rental place to pick you up. 3. They are honest because they use only genuine parts, maintain warranty coverage for durability and reliability, avoid voiding it, and are accurate about the time frame for when your car is ready. Every day, they will send you a text and an email to update you on the progress of your car repair. 4. When I’m about to pick up my car, and I didn’t make it on time before they close. Heidy Anna waited for me. When I arrived to pick up my car, my car looked immaculate and brand new, as if nothing had happened. 5. Northridge Collision Center has a good ambiance, is clean, and its bathroom is especially well-maintained. 6. When I’m driving my car home, all of a sudden, the low tire pressure appears on the dashboard. So, I went back. The office was closed, but the gate and one of the garage doors were still open. I saw a gentleman and told him what happened. He dropped whatever he was doing and checked my car. He got his tools, fixed it, and even road-tested my car before handing me back my car key. I learned that this gentleman is Arthur, the owner of Northridge Collision Center. It is always a great experience to bring my car to Northridge Collision Center. Arthur, Heidy, and Anna make it an excellent place to repair your car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They made everything seamless. The car was finished on time and looks great. I am very happy that I chose Northridge Collision. They are very professional.
My Experience - 5.0/5.0 -
Service was completed sooner than scheduled and staff was helpful and professional. I'm very satisfied with the results.