Northridge Collision Center Inc

4.9 (814reviews)
98%
8331 Balboa Blvd,  Northridge,  CA  91325

In operation 29 years.

Welcome to Northridge Collision Center! With over 35 years of Industry Experience in the collision repair field, Northridge Collision Center continues to provide the quality repair work and service our customers have come to expect. We have the latest repair equipment, damage assessment software, trained personnel, and on going training to provide quality repairs. We will work directly with your insurance company to expedite the completion of your vehicle. Our courteous and multi-lingual staff will gladly walk you through your vehicle’s repairs: both the insurance side and repair side of the process. Northridge Collision Center offers a lifetime written warranty on all body and refinish repairs done to your vehicle and all paint work is done with E.P.A approved refinished materials. With quality repairs, state of the art repair equipment, and knowledgeable and courteous staff; we are confident Northridge Collision Center will meet and exceed your expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (814)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, with many noting flawless paint work and precise panel alignment. The front office team receives frequent commendations for being professional, friendly, knowledgeable, and genuinely caring. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is largely well-regarded, with many vehicles completed on or ahead of schedule, though a few customers noted delays due to parts availability - which the shop proactively communicated. Customers also highlight the seamless coordination with insurance and rental services. A small number of customers mentioned concerns around paint matching and extended repair durations, as noted in their feedback. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop, with many describing it as their go-to collision center for years.
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"NCS has always been amazing to us for 25+ years. They are true artists."
"Never had any issues with this shop until now. If you claim that previous repair used different ..." Read more
"... so sweet. It was done faster than I expected and the paint job was impeccable! It looks exactly like the original." Read more
"GREAT JOB, MY CAR LOOKS LIKE I JUST GOT IT FROM THE NISSAN CAR DEALER! BRAND NEW!!"
"The techs did a great job. Panels are straight and flawless. Paint work is excellent."
"Communication with the shop was exceptional both with text messages and phone calls. Happy with the overall outcome of the work"
"... brand new! Thank you so much. The work was fantastic. The communication was fantastic. It was a great experience and I would highly recommend Northridge collision ..." Read more
"... team are amazing and wonderful to work with. The repairs to my car were perfectly executed and I was kept informed every step of the way. Thanks!" Read more
"So considerate… always sent messages to keep me informed of the progress with the repair on my car, washed it before they returned it, and ..." Read more
"The staff is friendly and the communication was excellent. Thank you for always being there for us!"

My Experience

The service was excellent and the women in the office/ reception area were wonderful and helpful, particularly, Heidi. She kept me well informed about the numbers and repair progress and the results make the front of my car look like a new one! Well done!

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Repair Quality

Nice. Friendly. Prompt.

Customer Service

Nice

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Repair Quality

I am very happy with the work Northridge Collision did on my car, as well as, the service I received from the staff.

Customer Service

Extremely happy with the service I received from all the personnel at the shop. Especially Heidi. They all were great!

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Customer Service

My Experience

Both ladies handling customers at your front desk are awesome! They are very friendly, personable, and very knowledgeable at their jobs. The mechanics/repair people who worked on my car did a terrific job. My bumper looks brand new! You guys even washed my car (inside too)! That was really going above and beyond! Thank you for working so hard so I could have my car by the weekend!

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Repair Quality

The two ladies in the front desk are very courteous and helpful. After we brought the car to the Northridge Collision Center they were very kind to drive us home. We always prefer NCC because of the quality of their work after the repair. Our 15 year old Toyota Avalon car sparkled like new. Thanks, NCC!

Customer Service

My Experience

Excelente trabajo me encantaron los resultados muchísimas gracias y por favor súbanle el sueldo a estos buenos trabajadores 👍

My Experience

I’ve been going to you guys for decades. Your team is so professional and friendly and thoughtful and I so appreciate the attention to detail and customer service. Thank you for everything!

My Experience

The front desk team are amazing and wonderful to work with. The repairs to my car were perfectly executed and I was kept informed every step of the way. Thanks!

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Translated from Spanish by Carwise
Translation unavailable. Please try again later.

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Miy Buen servicio 👍

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Friendly staff

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Customer Service

They took good care of me from beginning to end.

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Returned Clean

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The staff is friendly and the communication was excellent. Thank you for always being there for us!

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My Experience

The truck looks great. The staff were professional and friendly. We were informed throughout the process and got the truck back earlier than promised. I will be recommending Northridge Collision.