Northridge Collision Center Inc

4.9 (803reviews)
98%
8331 Balboa Blvd,  Northridge,  CA  91325

In operation 29 years.

Welcome to Northridge Collision Center! With over 35 years of Industry Experience in the collision repair field, Northridge Collision Center continues to provide the quality repair work and service our customers have come to expect. We have the latest repair equipment, damage assessment software, trained personnel, and on going training to provide quality repairs. We will work directly with your insurance company to expedite the completion of your vehicle. Our courteous and multi-lingual staff will gladly walk you through your vehicle’s repairs: both the insurance side and repair side of the process. Northridge Collision Center offers a lifetime written warranty on all body and refinish repairs done to your vehicle and all paint work is done with E.P.A approved refinished materials. With quality repairs, state of the art repair equipment, and knowledgeable and courteous staff; we are confident Northridge Collision Center will meet and exceed your expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (803)

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Repair Quality

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Repair Quality

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Keep your promises to your customer

Repair Quality

The bumper still doesn't even look properly attached - it looks like you do not care, on top of my horrible customer service experience

Customer Service

You told me I needed to get my car out of the shop while I was out of the country, and that it couldn't wait for 4 more days until I was back - so I did, and as I got back and returned my rental car, my insurance said I was responsible in paying for all days after my car was picked up from you guys, even though I wasn't in the US. You made money come out of pocket from me after I got hit in the accident, because you didn't want to hold on the car for 4 more days. you ALSO said because the service ran over schedule, you would cover a minor paint scrape and light dent around my back left wheel as a token of apology - but you never did it. All talk, money lost, awful experience.

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and professional

Customer Service

Returned Clean

Likely to Recommend

I would recommend this shop, but would advise a friend/family member to go over the work performed with great detail and to pay attention to the work order

Repair Quality

Overall, the finished product was exceptional. I did have to return to have the shop address 3 issues

Customer Service

They were very helpful, but I wish it was a different experience

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Repair Quality

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My Experience

You guys did a great job, as usual. NCC has been taking care of our cars forever. This 2004 BMW was first there at one week old. No license plate yet. My wife was stopped at the bottom of the Roscoe off-ramp, waiting to turn left. A girl taking her boyfriend to work at the Great American Carwash came down the off-ramp and hit her from behind. Both cars went straight to NCC. The owner of the car wash went over to meet them. He got the estimate and paid for the repair. When I brought the car in last Friday, I let you know we were giving it to our youngest Grandson for his birthday. The repair is perfect! And thank you for going the extra mile and taking care of the front left headlight. The car looks brand new! Once again, thanks for the great job. Our grandson is going to love it!

Likely to Recommend

Si lo recomendaria... de echo mi esposo va a llevar su carro para un trabajo de pintura

Repair Quality

El personal k trabaja ahi las muchchas me recivieron muy bien ,muy amables .. el trabajo k le hicieron ami carro fue rapido y me quede satisfecha muchas gracias x todo ..

Customer Service

Las 3 personas k me atendieron muy amable. .

My Experience

Excellent throughout.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mario and Ana were very efficient and helpful. It’s just frustrating that the completion date was moved and I need to call them for updates. But overall it worked out.

Likely to Recommend

I have nothing to compare for I’m not familiar with repair shops in the valley. I think their prices is somewhat higher than other shops.

Repair Quality

I need to ask for the entire details on what the entire repair was.

Customer Service

I need to call and ask for updates but lately I was receiving generic text messages

My Experience

They do good work. My car looks perfect.

My Experience

I want to thank the owner Mr Arthur. He's been very helpful and professional.

Likely to Recommend

Repair Quality

I m satisfied with the service repair but specifically with the kindness of the employee, I loved it thanks!!

Customer Service

Excellence and kindness

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Repair Quality

Customer Service

My Experience

I called and left a message today at 6:45 p.m. I just noticed that there is something at the rear which is unfinished. file:///var/mobile/Library/SMS/Attachments/ef/15/8E9E9131-3A07-4C45-B7A7-715D1F90D8B3/IMG_5652.HEIC

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Customer Service

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Repair Quality

The rubber on the passenger door window panel isn't fitted enough. When window is being open the rubber moves

Customer Service

Likely to Recommend

Repair Quality

Good guest service

Customer Service

Good guest service

Returned Clean