Northside Collision Center
In operation 73 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
First time I go through this, and they were patient and did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and easy. Great service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER, wouldn’t want anyone to go through the experience we went through. Thankfully we weren’t in urgent need for our vehicle but I can’t imagine having to rent a vehicle for 1 month and get nothing but excuses on why our vehicle isn’t finished.
Repair Quality - 4.0/5.0 -
Repairs were done accordingly but the the service was horrible.
Customer Service - 0.5/5.0 -
Our service person was Tyler and he was HORRIBLE. I never received calls from him about the status of our vehicle. Maybe once or twice but other than that the calls he made were return calls of me calling him and him not been in the office. Every time I would call there was something else that needed to be inspected on the vehicle as if a full inspection wasn’t done on the vehicle in the first place to know everything that was needed to repair it. Our vehicle lasted 1 month in the establishment and on December 23 we were told that the vehicle would be ready the following day. Been Christmas Eve I asked him to call me when the vehicle would be ready so I could coordinate our time. Mr Tyler never called us and when I called on Thursday December 26 another representative told me that he had left for vacation and wouldn’t come back until Monday December 30th but that our vehicle was ready. If I had not made that call we wouldn’t have picked up our vehicle until that Monday when he “would’ve” called us after he came back from his vacation. I asked to speak to a manager and as I stated the situation he told us that the wheel that was needed for our vehicle was paid for back in November 20 something by our insurance based on the notes he was reading and Mr Tyler told us on Friday December 20th that he had put a rush on that wheel to be delivered on Monday December 23. Our vehicle was dropped of in the wrong repair shop and with the horrible experience we had we should’ve just left it in that other body shop. Never in a lifetime would we consider going back to this repair shop and would not recommend it to anyone. I really hope the manager took some action and not left things as is.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Repairs took just a bit longer than estimated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff is exceptional especially the staff member, Tyler, who kept me informed daily on the progress of my vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and staff.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They lost my key, but they replaced it. I had to bring it back after they ordered a part because the check engine light was on.
Customer Service - 5.0/5.0 -
They were awesome in spite of losing my key
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No problems
Returned Clean
Likely to Recommend - 5.0/5.0 -
The group of workers who attended me are an awesome group THANK YOU DeMontrond
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler was a super great help answering all my questions
Returned Clean
My Experience - 5.0/5.0 -
Thanks to Ryan who was very helpful throughout the entire process. He explained in detail all the information and answered all of my questions. Made the process easy and trustworthy.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Ryan was great! Made sure to always communicate with me and explained the process
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommended them to Tyler, specifically.
Repair Quality - 5.0/5.0 -
Tyler in the Collision Department was fantastic! He was very communicative throughout my claim/repair and worked tirelessly to get my vehicle repaired. It honestly seemed that he cared more than I did which put me at ease. His can do attitude towards my repair gave me the reassurance that my car was in good hands! Long story short, I would recommend Tyler to anyone! Thanks again!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely appreciate the staff for keeping me updated and getting me back in my car within two weeks