Northstar Collision
In operation 46 years, 5 years at this location.
NorthStar Collision is a family-owned and operated auto body shop that has been serving the St. Cloud, Minnesota community and surrounding areas for over 40 years. Free loaner cars available to customers without rental replacement coverage. I-CAR Gold Class certified YTD cycle time: 5.3 days as of 3/27/25
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent communication and work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was very smooth and the staff were incredibly helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a wonderful job, and even cleaning the inside of my car!
Customer Service - 5.0/5.0 -
A Very Good Job Done, even cleaning the inside of my car!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, great communication, and did a great job!
Customer Service - 5.0/5.0 -
Friendly, great communication, and did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nowhere else will get me recommendation or business at this point
Repair Quality - 5.0/5.0 -
Everything looks amazing
Customer Service - 5.0/5.0 -
Is there anything above a 10. The whole team was amazing and Kayla did a great job keeping me informed and went above and beyond with so.e personal property I forgot to grab.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone that needs work done to use Northstar.
Repair Quality - 5.0/5.0 -
Looks like new again
Customer Service - 5.0/5.0 -
Northstar goes above and beyond for their customers. I am extremely thankful for Lance and Kayla!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Incredible craftsmanship, the repairs are flawless. Customer service was top notch, I was updated throughout the entire process and everything was handled seamlessly. This is an honest, professional and high quality collision repair shop. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
I didn't get notified that my vehicle was ready - so ended up last minute making other arrangements to get home that night the repair itself looks good and I appreciated them trying to save some costs
Customer Service - 5.0/5.0 -
everyone was great, from calling to come in to finish and coming to get me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great. There was great communication while you guys had it with Kayla and I was greatly satisfied and would recommend you to anyone. Thank you again for all your hard work and dedication to what you did to my Vehicle for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The service was absolutely wonderful, the people there were easy to talk to and work with and understood my situation when it came to the way that the dealership handled my truck, they were sensitive to how fussy I was going to be due to the way that the dealership handled my truck. My only complaint would be that there was a bunch of new scuffs on my graphic on the back power sliding glass, the dealership had already damaged that so it’s in the process of being replaced, but if that was not the case, that would’ve been a big problem for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing if Northstar reads this survey, my windshield in the sun seems distorted because there’s a whole bunch of little specs on it but it’s only when there’s a glare in the sun so I don’t know if it’s some type of body spray that got on it or whatever it is so I’ll probably show Ben at St. Cloud Toyota today and see what he thinks, thanks
Customer Service - 5.0/5.0 -
Turned out very nice thank you