Northstar Collision

5.0 (221reviews)
100%
1136 Lincoln Ave,  Sauk Rapids,  MN  56379
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Shop AssistantSparkles

In operation 46 years, 5 years at this location.

NorthStar Collision is a family-owned and operated auto body shop that has been serving the St. Cloud, Minnesota community and surrounding areas for over 40 years. Free loaner cars available to customers without rental replacement coverage. I-CAR Gold Class certified YTD cycle time: 5.3 days as of 3/27/25

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
Scion
Toyota

Reviews (221)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and high-quality repairs. Many highlight being kept informed throughout the entire repair process via texts, calls, and emails. Repairs are frequently described as flawless, with vehicles returned looking like new or even better than before. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. Timeliness is a strong point, with many vehicles completed ahead of schedule. A few customers noted minor issues such as notification delays, small paint imperfections, and a windshield residue concern, reflecting areas customers feel could be refined further.
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"Incredible craftsmanship, the repairs are flawless. Customer service was top notch, I was updated throughout the entire process and ..." Read more
"... company for us, arranged for a rental vehicle, did a great repair and paint match and an awesome after repair detail. Courteous, quick and professional service. Would ..." Read more
"Excellent customer service, honest, reasonable pricing and quick turn around time. Would highly recommend ..." Read more
"High quality repairs, on time and on budget. My experience with Northstar was excellent"
"The service was absolutely wonderful, the people there were easy to talk to and work with and understood ..." Read more
"Excellent customer service, honest, reasonable pricing and quick turn around time. Would highly recommend to friends and family"
"Did a really nice job and had it done ahead of expectation"
"A few days early"
"Slight delay due to parts, but appreciated that you made sure the replacement parts were of excellent or new ..." Read more
"This project was completed promptly and ahead of schedule."
"Excellent communication and work done"
"Very impressed by the communication, even in quote stage. Appreciate the peace of mind, in a frustrating and ..." Read more
"... timeline reported to me. Northstar Collision was very forthcoming on any questions I had." Read more
"... never needed to ask how the repair was progressing. Updates were provided regularly." Read more
"I believe my number was entered incorrectly. I did however, receive an email once the car went in - and didn't ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication and work done

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Repair Quality

Great communication and work done

Customer Service

Returned Clean

My Experience

Lance was amazing to work with

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Super friendly staff, very knowledgeable, excellent work done! Highly recommend

Repair Quality

Customer Service

Returned Clean

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I absolutely would recommend and will’

Repair Quality

Customer Service

Everyone was very professional and nice

Returned Clean

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Repair Quality

Northstar collision was the best! I’ve had an excellent experience with them. Kayla went out of her way to drop my car keys off at my work so I can pick up my car when I was done. They did an excellent job on my car! Would highly recommend them to anyone. Would go back to them again if I needed anything else done! Thank you again!

Customer Service

Returned Clean

My Experience

Exceptional job on the vehicle. Thank you team.

Likely to Recommend

I would recommend all family and friends to Northstar.

Repair Quality

Very satisfying job. The vehicle looked great. Thank you so much to the whole entire team.

Customer Service

Very well satisfied

Returned Clean

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Repair Quality

The whole process was very smooth and the staff were incredibly helpful!

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Thank you for a wonderful job, and even cleaning the inside of my car!

Customer Service

A Very Good Job Done, even cleaning the inside of my car!

Returned Clean

Likely to Recommend

Repair Quality

Friendly, great communication, and did a great job!

Customer Service

Friendly, great communication, and did a great job!

Returned Clean

Likely to Recommend

Nowhere else will get me recommendation or business at this point

Repair Quality

Everything looks amazing

Customer Service

Is there anything above a 10. The whole team was amazing and Kayla did a great job keeping me informed and went above and beyond with so.e personal property I forgot to grab.

Returned Clean

Likely to Recommend

I tell everyone that needs work done to use Northstar.

Repair Quality

Looks like new again

Customer Service

Northstar goes above and beyond for their customers. I am extremely thankful for Lance and Kayla!

Returned Clean

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Returned Clean

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible craftsmanship, the repairs are flawless. Customer service was top notch, I was updated throughout the entire process and everything was handled seamlessly. This is an honest, professional and high quality collision repair shop. Thank you!!