Northstar Collision

5.0 (187reviews)
100%
1136 Lincoln Ave,  Sauk Rapids,  MN  56379
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Shop AssistantSparkles

In operation 46 years, 5 years at this location.

NorthStar Collision is a family-owned and operated auto body shop that has been serving the St. Cloud, Minnesota community and surrounding areas for over 40 years. Free loaner cars available to customers without rental replacement coverage. I-CAR Gold Class certified YTD cycle time: 5.3 days as of 3/27/25

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda

Reviews (187)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear communication, and timely repairs. Many highlight the high standard of workmanship, with vehicles returned looking like new, and several customers were pleasantly surprised by complimentary interior and exterior detailing. Communication throughout the repair process was frequently commended, with customers appreciating regular updates via calls and texts. Customers also valued the availability of loaner vehicles and the shop's ability to coordinate directly with insurance companies, making the process seamless. A few customers noted minor issues such as slight delays due to parts availability, a paint smell in the cab, minor overspray, and a small clear coat run, reflecting areas customers themselves identified for attention.
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"... insurance company for us, arranged for a rental vehicle, did a great repair and paint match and an awesome after repair detail. Courteous, quick and professional service. Would ..." Read more
"Excellent customer service, honest, reasonable pricing and quick turn around time. Would highly recommend to friends and family"
"Excellent work, love the repairs and paint, looks like new, I appreciate the cleaning of the vehicle prior to ..." Read more
"Fast turnaround, nice loaner car and unexpected detailing of the interior of my car!! What a delightful unexpected ..." Read more
"I am impressed with the detail and commitment put into restoring my vehicle. Fantastic job!"
"Did a really nice job and had it done ahead of expectation"
"Actually ahead of schedule"
"They actually had it completed, before I could pick it up!"
"High quality repairs, on time and on budget. My experience with Northstar was excellent"
"Slight delay due to parts, but appreciated that you made sure the replacement parts were of excellent or new condition."
"... never needed to ask how the repair was progressing. Updates were provided regularly." Read more
"... collision, until the repairs were completed. They kept in touch with me, either by txting or phone calls." Read more
"Very impressed by the communication, even in quote stage. Appreciate the peace of mind, in a frustrating and ..." Read more
"Excellent communication and looks like great care was taken with my vehicle"
"... didnt even question the timeline reported to me. Northstar Collision was very forthcoming on any questions I had." Read more

Likely to Recommend

Repair Quality

Great customer service and friendliness

Customer Service

My Experience

My Experience

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Returned Clean

My Experience

I’d like to thank everyone who had a part in working on my Toyota Highlander and all of the hail damage. Everyone was professional, helpful, and beyond friendly!! My car looks just like new again thanks to all of you and your great work. The paint and blending is absolutely beautiful! ❤️❤️ Obviously the exterior of my car would be clean since the whole car needed PDR & work but you totally cleaned the interior too! How can I thank you for that? I’ve never gotten a car back from a shop cleaner on the inside, talk about a treat! Kayla always made sure I knew exactly what was going on. There wasn’t any guessing or questioning as to if Northstar had forgotten about me; even before my car was in there). The communication continued while you had my car as well. It’s such a blessing to know that I wasn’t just a number but, a person the whole way through! Northstar Collision is definitely the place to go for quality craftsmanship, a team that cares what they are doing, the most beautiful paint job & knowing that you/vehicle matter! Northstar Collision is definitely #1 in my book! Thank you again, Everyone!!

Likely to Recommend

Northstar is always my first choice- I recommend them highly above other local shops. I have used Northstar since I was 22 years old!

Repair Quality

Everyone at Northstar was extremely professional and kept in contact with me at all points of the repair process.

Customer Service

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Repair Quality

Northstar’s work was top notch. I will recommend them in the future.

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Very friendly and easy to work with.

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I will recommend it to my friends and family.

Repair Quality

You guys did an amazing job.

Customer Service

10 out of 10.

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I’m very happy with everything they did

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My Experience

Job well done

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Repair Quality

Very nice job done. very nice people. We would recommend this shop to anybody that needs body work done on your vehicle.

Customer Service

The best

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Kayla was great to work with and worked with us every step of the way to give us our options. (Very responsive and professional ) We are very happy with the work.

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Returned Clean

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Returned Clean