Northtown Collision

4.9 (257reviews)
100%
4394 N Eastman Rd,  Midland,  MI  48642

In operation 37 years.

Northtown Collision is a Direct Repair Provider for several major insurance companies. We meet insurance requirements to provide the highest quality repair work, professional service, and customer satisfaction. We specialize in frame and unibody repair on all domestic and foreign vehicles. Our trained technicians are ICAR and State Certified. We hold a large reputation on manufacture certifications. We are certified in 8 lines of manufactures. This gives us the advanced training to repair your vehicle correctly. Limited lifetime warranties on all work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (257)

Likely to Recommend

Repair Quality

They did a amazing job. Very pleased with how the paint actually matches the rest of the car

Customer Service

Always pleasant every time I called

Returned Clean

Likely to Recommend

Excellent work .....would like Charlie to do a little work on my 74 C10

Repair Quality

Only thing which is understandable was we had to clean all the windows

Customer Service

Northtown always does a fantastic job for us & the staff is great too

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The repairs took slightly longer than expected. Some due to receiving damaged parts outside of their control. Overall I had a great experience with the shop.

My Experience

Fast and friendly service didn’t mess around when it came to getting the work done

My Experience

Likely to Recommend

Repair Quality

The actual repair work appears fine

Customer Service

My car sat on the lot from 1/27-3/2 with no communication from anyone and no work performed. My car was drivable and I could have kept it an additional month if someone had informed me the repairs would be severely delayed.

Returned Clean

Likely to Recommend

Very satisfied and will use again if needed.

Repair Quality

Everything looks like brand new.

Customer Service

Very nice people to work with.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Job well done. Very satisfied. Thank you.

Likely to Recommend

Repair Quality

I can't say enough about the fantastic service and experience!

Customer Service

Returned Clean

My Experience

Loved the frequent updates! Very helpful to be able to check rental car back in at the shop rather than having to return to Enterprise. Great customer service! Left you a terrific Google review for your outstanding service.

Likely to Recommend

Excellent service - left a great Google review

Repair Quality

Unable to tell there was any work done - repair work and paint matching was outstanding!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They are great. Super friendly, on top of stuff and very accommodating.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Northtown team kept us apprised of the progress on our vehicle and even sent pictures of the activity. It was even done a few days earlier than promised! Work was perfect.

Likely to Recommend

Repair Quality

The Northtown team kept us apprised of the progress on our vehicle and even sent pictures of the activity. It was even done a few days earlier than promised!

Customer Service

The Northtown staff was polite, friendly and patient. The team also was very thorough in explaining details of the work needed.

Returned Clean