Northtown Collision
In operation 37 years.
Northtown Collision is a Direct Repair Provider for several major insurance companies. We meet insurance requirements to provide the highest quality repair work, professional service, and customer satisfaction. We specialize in frame and unibody repair on all domestic and foreign vehicles. Our trained technicians are ICAR and State Certified. We hold a large reputation on manufacture certifications. We are certified in 8 lines of manufactures. This gives us the advanced training to repair your vehicle correctly. Limited lifetime warranties on all work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
You guys are great! Wonderful service and timely updates on the progress of the repair.
My Experience - 5.0/5.0 -
Great job keeping me informed, very happy with the repair as well as the extra detailing on the inside!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
We called asked about why are tier was about to fall off on the way home could not give us an answer other than it was not on the lift !.... How do check the power steering
Repair Quality - 2.5/5.0 -
Did an amazing job with are car and sending information regarding it ... We drove it to your shop just fine other than power steering issues that happen when I hit a turkey... We have been in able to drive are car due to the controll arm on the drive side....
Customer Service - 3.5/5.0 -
My husband is the one who took the car in and talked with you guys
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always do
Repair Quality - 5.0/5.0 -
Used northtown several time I am always impressed A + job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Disappointed in the timeliness of repairs. Would most likely look at alternative options before returning.
Repair Quality - 4.5/5.0 -
Related specifically to the repairs, the work was completed well. I have no concerns with the quality of the parts, their installation or the painting. The vehicle has driven well since getting it back. I would score higher, but felt the vehicle prep could have been better. There was a significant scuff mark on the front bumper that was impossible to miss during cleaning. Fortunately the staff was able to rub it out, but would have preferred they caught it as part of their quality check.
Customer Service - 4.0/5.0 -
When contacted, customer service was very good. There were periods of time where no update and been provided and I was required to reach out.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Wouldn’t ever go anywhere else