Northtown Collision
In operation 37 years.
Northtown Collision is a Direct Repair Provider for several major insurance companies. We meet insurance requirements to provide the highest quality repair work, professional service, and customer satisfaction. We specialize in frame and unibody repair on all domestic and foreign vehicles. Our trained technicians are ICAR and State Certified. We hold a large reputation on manufacture certifications. We are certified in 8 lines of manufactures. This gives us the advanced training to repair your vehicle correctly. Limited lifetime warranties on all work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your the BEST Been coming to yous for years
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
ALWAY GREAT
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Northtown Collision did an incredible job on my car. The costumer service is the best. Charlie and George have gone above and beyond to make sure my questions were answered and they kept me updated on progress. I would recommend them to everyone- and I have!!
Customer Service - 5.0/5.0 -
Charlie and George are great! They are extremely kind and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was good , the service was good , the people were nice. You can’t ask for much more !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair was great, The only thing I would’ve changed was some of the communication. I dropped off my car so far before they started on it, if I would’ve known, I would’ve held onto it until they were able to start work. My rental car coverage with my insurance company ran out right about the time they started working on it. I was grateful for the loaner, but the Impala is a little concerning to drive.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were the best collision shop I have work with. They stepped up to the plate to help me with issues about a rental car. That was so appreciated. I would highly recommend them.
Customer Service - 5.0/5.0 -
I had the best service there. They were really helpful with helping me get a loaner car when my insurance ran out on the rental that I had. The work done on my car is great. I've had work done on a car and you could tell where the work was done. I look at my car and you can't tell were the car was repaired at. Highly recommend them for car repairs.
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly and explained what was going to happen clearly. After the car was fixed there were clear instructions on what to do next and what to do if there were problems. Great experience. I would definitely use your shop again for any body work that needed done. The whole process was excellent.
Likely to Recommend - 5.0/5.0 -
Absolutely recommend
Repair Quality - 5.0/5.0 -
Great job all around. Very pleased
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I much appreciated the total detailing done before finishing
Customer Service - 5.0/5.0 -
Great people, very friendly, willing to take time to talk
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
I found a scratch in the drives side front door right next to the drives side rear door about mid way down that wasn't there actually it is more like a gouge than a scratch and I didn't feel like waiting another month to get my car back while I drove a rat infested loaner so I haven't said anything about it.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone is so friendly there and they even washed my car and vacuumed it Would definitely use them again if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great body shop very friendly and did a nice job and even washed and vacuumed my car Would definitely recommend this shop to anyone
Customer Service - 5.0/5.0 -
Great work and a bunch of nice guys They even washed and vacuumed my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck turned out great and the team did a fantastic job. The work took longer than I had hoped for, but the important thing is that the end result was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repair of my truck. The overall work was top notch and I would recommend them again
Customer Service - 4.5/5.0 -
The only issue is the repair took longer than expected, but it was explained along the way why the work time was extended
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an absolutely amazing job as always. Very helpful and polite every step of the way.