Nova Automotive Center
Nova Automotive Center is a full-service Auto Body Repair and Collision Shop in Sterling, Virginia, specializing in collision repair services, custom paint services, PDR (paint less dent removing) imports, domestic & exotics. ? Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the status updates, the detail of the work done and how clean my car was when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes! My word is my bond!
Repair Quality - 5.0/5.0 -
Cesar Guardia, was very courteous, gave me his listening ears and meted excellent customer service to me with the support of his team, when I arrived with my vehicle for repairs at their facility on Tuesday March 10, 2026; and every day, I visited their facility; until Tuesday March 24, 2026, when I picked up my repaired vehicle. I am thankful to God and to their entire team, for their services to me and the excellent work they did in repairing my vehicle! May the Good LORD, bless them more abundantly with more work! “ The reward for good work, is more good work!” Thank you, Cesar Guardia and Team of NOVA Automotive !
Customer Service - 5.0/5.0 -
I have already reiterated in my previous comments, that I received excellent customer service from Cesar Guardia and his entire team of NOVA Automotive! Thanks again for your excellent services! Blessings
My Experience - 5.0/5.0 -
Geico insurance recommended you for a repair; you guys worked beautifully with Enterprise to lend me a car while my vehicle was repaired, and you kept me very updated. My car came back beautiful and well cleaned - couldn’t have asked for a better experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nova worked with Geico Insurance and Enterprise to fix my car and rent me a car during repairs, everything went as smoothly as possible and my car looks great - even thoroughly cleaned on the inside - Thank You!
Customer Service - 5.0/5.0 -
Very polite
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 3.5/5.0 -
Need better phone skills.
My Experience - 5.0/5.0 -
Unbelievably fast service. Everything appears to be in excellent working order. Will definitely recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look great. Everything works again. I thought it would take much longer than it did, which was awesome. I will absolutely recommend Nova Automotive.
Customer Service - 5.0/5.0 -
Kept in touch with me to let me know status. Car was ready on the day promised which was much faster than I anticipated).
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not satisfied, actually really disappointed that part of the front bumper was left unpainted. Looks like a half and half job to me. Plus I've worked with other repair shops that have done better work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Received text messages with updates on the current status of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like the damage never happened
Customer Service - 5.0/5.0 -
I was kept in the loop every step of the way
My Experience - 0.0/5.0 -
Where do I start? My insurance covered my rental up to $900, which seemed generous. Never did it occur to me that there would be so many “problems” getting the right bumper that it would take over a month to get my car back. I called nearly every day. I was never able to get through to the manager. On the outgoing message, it instructs you to dial 201 to get to the general manager. Instead, that number doesn’t transfer you to anyone. When I finally demanded to speak to the manager, I was told she would be out for 2 more days, until Thursday. It seemed awfully convenient that I finally got a call that my car was ready on Wednesday afternoon. Since my insurance stopped paying for my rental, I ended up having to pay almost $80 out of pocket. I requested to be reimbursed for that amount by NOVA Automotive, but was told that would not be possible. I am incredibly unsatisfied with your customer service and will be vocal about not recommending your services to others. The only pleasant experience I had was picking my car up from Fernando. He was very clear, helpful and friendly.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely helpful with return of rental vehicle from their location.