Nucar Auto Collision

4.9 (4,941reviews)
98%
501 Churchmans Road,  New Castle,  DE  19720

In operation 21 years, 16 years at this location.

We are a GM and Mazda certified dealership body shop. We work directly with several insurance companies and are committed to repairing all vehicles to the highest standards of quality. We are also a certified Honda/Acura repair shop through the Honda ProFirst Network, Hyundai & Kia recognized repair facility, FCA (Jeep, Chrysler, Dodge and Fiat) recognized repair facility, Nissan recognized repair facility and an Assured Performance recognized repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,941)

My Experience

I very much appreciate Kyle’s responsiveness to my calls & questions. The car looks great!

Likely to Recommend

Repair Quality

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My Experience

All was well done and efficiently handled. Follow up and updates of the work made everything seamless. Paint work and repair were excellent,

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My Experience

Sales and collision need to coordinate better

My Experience

Excellent work. On time as promised. The repair is excellent, neat, and well done. Much appreciated.

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My Experience

Returned to Nucar on Monday 8:17/24 Met with Kevin showed him two areas of concern rear passenger car door and small window right side of car Scheduled to drop off car on Wednesday 8/19/26 to address the repairs.

Likely to Recommend

Repair Quality

Returned car to Nucar two items needed to be addressed rear passenger door not aligned to car frame also small window that they removed during repair was not properly aligned and or sealed had lot of play. Wednesday August 19th Nucar addressed both issues. small window Nucar said they ordered and installed a new window this window fits better does not have all the play like previous installation did. right rear passenger door properly aligned.

Customer Service

My Experience

Work done was on time and looked great. You're front office staff person was wonderful. I love the coordination you have with Enterprise. Thank you for also cleaning my car. Vroom vroom!

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Repair Quality

Customer Service

Returned Clean

My Experience

Marissa was my primary contact and was professional, helpful and pleasant. The repair was promptly and wonderfully completed. The vehicle was returned to me cleaned inside and out. Well done NuCar!!

Likely to Recommend

No reason not to.

Repair Quality

Everyone I dealt with at NuCar Collision was a pleasure to deal with. Marissa was my primary contact and it was so refreshing that she actually answers the phone!

Customer Service

Marisa was a pleasure to do business with and was helpful in coordinating a rental while my truck was in the shop. Marisa made dealing with the insurance company easy.

Returned Clean

My Experience

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Customer Service

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Returned Clean

My Experience

Im pleased with the service and care taken with my car.

My Experience

Yes, I was very pleased with the staff in the work that they done

Likely to Recommend

Repair Quality

I was very pleased with the workmanship and also very pleased with the staff

Customer Service

Returned Clean

My Experience

I actually looked for something to complain about and I couldn't find anything! Highly impressed. Kevin was awesome

Likely to Recommend

Repair Quality

Very satisfied with the quality, communication and the time frame

Customer Service

Great communication

Returned Clean

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I have already told people about this company my neighbor told me about this company I told my son and others about this company for sure. And will continue to tell others about this company.

Repair Quality

My experience was beautiful the young man Kyle Drier was very pleasant very helpful didn't mine going out his way to help you he made my experience such a wonderful experience this company does beautiful work I was told about this company from my neighbor, I told my son about this company first they worked on his car as well he loved the way they work so professional I will tell others about this company and I have told people about Nucar collusion you guys are best top of the line. This company will be the one I use to work on my car forever as long as God give me in this planet thank you guys for your excellence it was much appreciated. We can't forget about the staff they were very professional and respectful. Thank you all again for your excellence. MS Bowser

Customer Service

This company work with excellence love it.

Returned Clean

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Repair Quality

Fabulous repairs from nucar!! Customer service is unbeatable! If I need work to be done in the future nucar is my go-to! Thanks :)

Customer Service

Returned Clean

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Great service.

Repair Quality

Customer Service

Very professional and made sure I understood what needed to be. Contacted the car rental company for me.

Returned Clean

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Repair Quality

No issues, I always use this shop. Good service.

Customer Service

Returned Clean

My Experience

Excellent job friendly people 100 % satisfied

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