Ny City Automotive Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Seriously amazing customer service. They called numerous times to check in with me throughout. Plus they were able to repair my vehicle within a week.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

We are most grateful for the very courteous, professional, and timely service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

The reason for the score is that car is not completely ready, the door handle is missing.

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0 -

Although it’s a bit pricey

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

NY City Auto was a godsend - did fantastic work on my vehicle, were pleasant to work with, and took the reigns with the insurance company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

excellent service, communication and quality repair

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service. Pleasant experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service. Great communication

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The work was excellent could not tell it was hit

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work nice people it look very nice can't notice we're it was hit

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

Work was done quickly and seemingly well, but they declined to repair scratches from impacted front along side of doors and across the back bumper, caused by the accident, and perfectly aligned with front impacts, because their initial photos didn’t pick them up.

Customer Service - 4.5/5.0 -

Fine, just arbitrary in regards to the damage not addressed

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.5/5.0 -

I had asked them to fix something else that was wrong with my car separately that insurance didn’t cover that I was going to pay for out-of-pocket and they did not end up fixing it and said if I needed it fixed I would need to leave the car for at least four more days And they forgot to tell someone to fix it so that really sucked and then the employee got in trouble for it and had an attitude with me and was really rude when I was leaving

My Experience - 5.0/5.0 -

They had the best customer service, they gave me a step by step feedback about my repair till it was done. Great service overall

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

My speaker wasn’t even positioned properly

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for the expert service! We’ll be back.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0