Oakes Auto Collision Center
In operation 3 years.
Oakes Auto Collision Center focuses on providing the highest quality repairs in a timely manner. We happily work with any insurance company, but we are also more than willing to provide repair work on a customer pay basis. Our goal is to ensure that you are completely satisfied with your vehicle when the repair is complete! Give us a call at (816) 756-3300 to learn more or stop in at 100 West 31st Terrace in Kansas City, Missouri for a free quote!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The body shop first line personnel were great and knowledgeable. The work on my car was excellent.
Likely to Recommend - 5.0/5.0 -
I've had work done there before and I knew the quality of the work. I have recommended or told others about the quality and service.
Repair Quality - 5.0/5.0 -
Great work. Can't even tell where the accident happened.
Customer Service - 5.0/5.0 -
Timely and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The overall quality of work completed is great. Assembly and installation and paint. Everyone was professional and friendly. Michael did an excellent job with communication and addressing any issues or concerns to make sure I was satisfied with the work that was completed. They did a great job overall and in a very reasonable time frame.
Customer Service - 5.0/5.0 -
Everyone from Melissa and Josh and Michael provided excellent customer service.
Returned Clean
My Experience - 5.0/5.0 -
Looks good and delivered before promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Due to unforseen circumstances I had to frequent this body shop multiple times, so yes I would recommend it to friends and family.
Repair Quality - 5.0/5.0 -
Every time I have to come to the shop, everyone is so pleasant. I appreciate them ensuring that that my vehicle is completed to my satisfaction and in a timely manner.
Customer Service - 5.0/5.0 -
I was always greeted as I walked in the door.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process went very smoothly and the result was very good.
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
When I made the appointment with you, they did not tell me it was just to look at the car and then I had to bring it back after they ordered the parts. I had gave them all the information over the phone, so I brought it back a week later and the said about two days and it will be done. After a week I called three different days and each day they said they would call me back to let me know about the car, never got a call back. I had to get my insurance agent involved.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The work so far has turned out okay, but the service was mediocre at best. I work in the hospitality and restaurant industry, service means a lot to me. As a customer/client the communication was poor in numerous ways multiple people never knowing the state of my repairs, statements that conflicted in timing about the state of repairs, automated communications that were misleading about timing of repairs, failures to meet timing goals, and the a breakdown in communication after the initial goal was not met.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would have to say the communication part and how long the repairs took wasn’t that bad of timing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Detailed beautifully thank you
My Experience - 5.0/5.0 -
Thank you for a job that I believe was well done on my vehicle. Everyone I came in contact with throughout this whole experience was respectful, kind, and willing to address any concerns I had. Thank you staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a small bump when I picked up my vehicle. It was taken care of immediately. I am satisfied with the repair.
Customer Service - 4.5/5.0 -
Communication was a slight issue. But the service was friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What a beautiful new car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great employees
Customer Service - 5.0/5.0 -
Best employees