Ocean Bay Auto Body

4.9 (749reviews)
97%
1201 Beaver Dam Rd,  Point Pleasant,  NJ  08742
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Ocean Bay Auto Body, Inc. has been in business in the same location since 1972, over 40 years. With the combined years of experience of the owner / operator, Ted Rainer and the employees, this facility has the advantage of over 50 years experience to draw from. We strive to provide the finest quality collision repairs and workmanship in Ocean County while meeting and exceeding I-CAR and ASE standards. We work closely and fairly with all insurance companies to expedite the repair process and get our mutual customers back in their safe and properly repaired vehicle as quickly as possible. All repaired vehicles are road tested and checked for safety after repairs are completed.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (749)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who provide excellent customer service. Reviews frequently mention timely completion of repairs, often finishing ahead of schedule, and outstanding communication throughout the process including helpful text updates. The quality of workmanship receives high marks with customers noting their vehicles look brand new after repairs. While most feedback is overwhelmingly positive, a few customers mentioned difficulty reaching the shop by phone and occasional quality control issues that were addressed.
AI-Generated from reviews written in the last 12 months
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"Excellent in every way, service, time, beautiful job and kindness."
"Ocean Bay Auto exceeded my expectations. I'm very happy with the work that was done, and ..." Read more
"The owner and the entire body shop went over and beyond the call of duty, they made certain everything was repaired to our ..." Read more
"Battery terminals left loose, caused a problem . Incorrect passenger installed"
"... process to the end. Everyone was helpful & organized. The quality of work is a 10." Read more
"As always, they did a terrific job. I had my car back in less than 1 week."
"... was beyond expectations. Scheduled in quickly and job was finished in half the time expected. Communication was great, I was always updated on ..." Read more
"The turnaround time was the best! It is hard to be without your own vehicle. I was ..." Read more
"... and repair of my car. Great people to work with. Car was repaired in record time. Highly recommend Ocean Bay Auto" Read more
"... very responsive with calls and answering questions. Had my car ready a few days earlier than expected. And the car looks fantastic." Read more
"... quickly and job was finished in half the time expected. Communication was great, I was always updated on a regular basis. Quality work. Very satisfying ..." Read more
"... the morning and dropped off the car that afternoon. Love the update text messages on progress and finished a day earlier than originally expected." Read more
"Fine except very difficult to reach by phone. I did mention that to someone there."
"They explained each step of the repair in a professional manner"
"Customer service was great. They kept me informed every step of the way."

My Experience

Work is excellent. Car looks brand new. Staff very professional and friendly. They made a tense situation very easy for me. Kept me updated of repair progress all along the way. Heartfelt thanks to all involved.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone at Ocean Bay auto was so very accommodating and my vehicle looks awesome!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly people, and they did a great job on the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It took some time to fix my car, but I was consistently informed of the status of it and I appreciate that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ted and Jim are great. Second time I have had to use them. Kept me well informed throughout the entire process and completed the job earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You are committed to 100% customer satisfaction and it shows. You did a wonderful job in restoring my vehicle to like new condition.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ocean Bay Auto Body team was efficient, knowledgeable, and easy to work with. They did a great job repairing my Ford truck . I would recommend them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My front bumper and my front headlight needed major repair and the car looks brand brand new . I am really satisfied with the work and the whole process was real easy with you guys! Thanks a million

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good communication, great job with the repair. It looks brand new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept us informed, handled insurance, ready on time!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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