O'connor Collision Center

4.8 (373reviews)
96%
187 Riverside Dr,  Augusta,  ME  04330

Oconnor Collison Center is part of Oconnor Auto Park. We are located in Augusta Maine and have the skills and technology to work on todays heavy trucks, passenger vehicles, busses, motorhomes/campers, etc. We warranty our repairs as long as you own the vehicle and would love the opportunity to be your choice for collision repair. Visit us today for a free estimate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (373)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new and exceed expectations. Communication stands out as a major strength, with regular updates throughout the repair process. Timeliness is generally positive, though some delays occur due to parts availability or unforeseen circumstances. Customers appreciate the thorough cleaning and detailing service provided. Several mention they would return and recommend the shop to others.
Select to learn more
"Great job. Certainly exceeded my expectations"
"Extremely impressed with good as new repair and my car came back clean and everything worked ..." Read more
"From start to finish i give it a 10"
"It looks like new"
"We were reached by email and kept informed of every step."
"very good job of keeping me informed. No surprises"
"You were superb communicators"
"Great communication"
"Excellent communication"

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

If k could give this something way above a 10, I would! You guys were AWESOME!

Returned Clean

Likely to Recommend

Repair Quality

Came out great. Impressed

Customer Service

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Repair Quality

The car literally looks better than it did before the collision! Amazing body work!!!!

Customer Service

Great communication!

Returned Clean

Likely to Recommend

Repair Quality

Cleaner than I dropped it off. Quick and provided updates

Customer Service

Returned Clean

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Repair Quality

Customer Service

Incredibly easy to work with, friendly, and communicative. Thanks so much!

Returned Clean

Likely to Recommend

Totally satisfied with all aspects of the services provided.

Repair Quality

Car looks great again

Customer Service

Everyone was helpful, courteous and answered all my questions.

Returned Clean

My Experience

Everyone I encountered in your organization was exceedingly polite, efficient and professional. That pertains to Justin Fife whom we dealt with regularly. The problem was it took 5 months to get our car back. We knew there would be several months delay. However, State Farm assured us when recommending you that our car would be done by the middle or end of March. That did not occur. Therefore, I am unable to say we were completely satisfied.

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Repair Quality

Customer Service

My Experience

The car looks great

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Repair Quality

Customer Service

Returned Clean

My Experience

It took a while to get things figured out but I am absolutely happy with the results!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

O'Connor Collision was great! They were flexible and friendly, and they did a fantastic job on the repair!

Customer Service

It was stellar.

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Repair Quality

Customer Service

My Experience

You don’t need to contact me. The staff that I dealt with was great and you did everything you could to make it right but failing to connect the radiator hose after replacing a radiator was a pretty big miss and makes it hard for me to say I’m satisfied with the repair.

Likely to Recommend

Repair Quality

I don't mean to rat ethe staff poorly, they did everything they could to make it right, but it's hard to rate very high when I drove away without the radiator hose hooked up. Probably an honest mistake, but a pretty big one

Customer Service

They were nice and did everything they could after a mistake

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Repair Quality

Customer Service

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Great job

Repair Quality

Great job. Certainly exceeded my expectations

Customer Service

Brian was very helpful

Returned Clean

My Experience

10/10 would use again

Likely to Recommend

Very Professional operation!!!

Repair Quality

I was a bit disappointed that the paint colors don't match.

Customer Service

Your staff is awesome !!!

Returned Clean

Likely to Recommend

Repair Quality

Working with Jo made this whole experience so much easier. She's great!

Customer Service

Returned Clean