O'Daniel Collision

3.8 (83reviews)
100%
631 Lincoln Highway West,  New Haven,  IN  46774

In operation 44 years.

Not all collision centers are the same. O'Daniel Automotive Group has kept a firm commitment to our customers and the community. We offer the best service at the most competitive prices around town. Our employees are the true face of the dealership. It's what we call the O’Daniel Difference. We have the same smiling faces day in and day out. That is why so many customers have chosen to call O'Daniel their preferred dealership in the Fort Wayne area. This is one of the many reasons why our locations were awarded the Customer Satisfaction Award. Come experience for yourself at any of our O’Daniel Auto Group locations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (83)

My Experience

My Experience

My Experience

Special note about the reception at the front desk name (Tina) at the repair shop went above and beyond keeping me updated

My Experience

My Experience

O'Daniel was prompt and did an excellent job with our post collision repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I bought brand new headlight assembly (driver and passenger) got a quote from the body shop and made an appointment to have them replaced broke both adjustments for headlight they said can't replace them because they weren't removed oem. They said they don't warranty the labor or parts but you broke my new in the box headlights and still charge me and then said nothing they could do. Cory even said the technician did mess them up ...would never bring my vechicle to this place again very poor workmanship and no customer service unbelievable...

My Experience

My Experience

O’Daniel dealerships in Ft Wayne and New Haven are the best in the industry for customer service and sincerely caring for their customers whether it’s buying a vehicle or getting any type of service! Thank you so much for taking care of me and my Jeep Gladiator❣️

My Experience

several items were incomplete or done incorrectly

My Experience

Amazing service! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Tina was awesome. However when I got home to load my tools in the trunk it was Full Of debris rocks and dust . This is a car that is one year old I keep it clean and tidy . It was filthy I’m very disappointed and would not recommend this place for service.

Likely to Recommend

Repair Quality

I don’t know why I keep getting these. I already took a survey stating Tina was great but when I got my car the inside was covered in dust the trunk had some sort of stone grey dust in it and the windows looked like some one cleaned them with Vaseline the paint job to the bumper was sloppy it has “ runs” in it not orange peel but like ripples where it was not sprayed even . Tyler did call me and offered to clean it the problem is I work Monday through Friday and most weekends driving to customers homes to quote HVAC systems. The last thing I have time for is to take one of my few days off and detail my 11 month old car. The accident alone was inconvenient enough then to have to deal with this is ridiculous.

Customer Service

My Experience

Tyler and his team done a great job! With dealing with the insurance company and getting things scheduled, in a timely manner.

My Experience

My Experience

My Experience

I'm sure this was a rare case, but we thought my car would take 4 days, and I just got it back after 3 weeks. My only complaint is that we did not receive updates letting us know that it would be taking longer. However, when we called to get updates, everyone was very helpful and friendly.

My Experience

My drivers door doesn’t shut.