On The Road Garage 2 - West Dallas
In operation 6 years, 4 years at this location.
On the Road Garage launched in Irving in 2020 as a unique tech-focused collision repair business to fill a skills gap and talent pipeline shortage. In addition to a commercial enterprise, On the Road Garage is rebuilding more than cars with apprenticeships that provide training on collision repair, advanced driver assistance systems and other smart car technology. This location - On The Road Garage 2 - West Dallas - is our 2nd location. It is located right outside of Downtown Dallas in a prime spot for taking care of customers with all collision repair needs. We are continuing the great reputation that our Irving location has achieved by providing great communication and service to all our Insurance partners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication was as good as the repair. Very impressed and happy with our experience with On The Road. I’d recommend them to family and friends. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Son muy eficientes
Repair Quality - 5.0/5.0 -
Good labor and People
Customer Service - 5.0/5.0 -
Very goood
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I felt like I had to reach out a lot to get status updates and schedule
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with you business
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very very good thanks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went above and beyond!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car didn’t have detail cleaning as I see come marks in my interior
Customer Service - 4.5/5.0 -
Great service! Would appreciate a better communication. I came to pick up my car on Thursday but the office is closed. It would be great if the front desk could give me a call before they left so I would pick up the other day instead.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was extremely helpful from day one. The owner was very pleasant and was so humble, I didn’t realize she was the owner. Definitely will be recommending all my family & friends here
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 1.0/5.0 -
it took 4 days to put in a serpentine belt. really 5
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thank you all so much, my car looks beautiful inside and out!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the work done on my SUV. Very good customer service, the team was very professional. I will definitely reccomend the shop to family and friends.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up the great work you guys put in
My Experience - 5.0/5.0 -
Over all work was great BUT paper was left under my headlight which is in there stuck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
The staff was great and very friendly every time I called and when I picked up my truck I just wish I had more updates on the status of my truck when it was there then to be left in the dark on it and when it would be done. Other then that great service
Customer Service - 5.0/5.0 -
Awesome customer service very polite and personable staff! They were awesome!
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for making my car look brand new! I loved that I was updated throughout the entire process.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend! Hopefully I'll never have to come back! But if I had to, I would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Communication is so important with things like this and it was completely lacking
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Was continually told I’d be receiving a call back the next day and never did. This happened at least 5 times I’ve Tyne course of my service. There was an incredible amount of miscommunication as they seemed to think I wasn’t going through insurance despite telling them I was and providing the case number for insurance. When I let them know I was upset with the lack of communication they understood but did nothing to fix it
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Truly outstanding communication