On The Road Garage 2 - West Dallas
In operation 6 years, 4 years at this location.
On the Road Garage launched in Irving in 2020 as a unique tech-focused collision repair business to fill a skills gap and talent pipeline shortage. In addition to a commercial enterprise, On the Road Garage is rebuilding more than cars with apprenticeships that provide training on collision repair, advanced driver assistance systems and other smart car technology. This location - On The Road Garage 2 - West Dallas - is our 2nd location. It is located right outside of Downtown Dallas in a prime spot for taking care of customers with all collision repair needs. We are continuing the great reputation that our Irving location has achieved by providing great communication and service to all our Insurance partners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great to work with
Repair Quality - 5.0/5.0 -
Great team to work with. Sierra and Chad know the business
Customer Service - 5.0/5.0 -
Great team. Sierra and Chad know the business and great customer service
Returned Clean
My Experience - 5.0/5.0 -
The only thing that I did not like was that 2 of my tires were flat and very low gas when I picked up my car. This was not the case when I dropped it off. Everything else was perfect.
My Experience - 5.0/5.0 -
On The Road exceeded my expectations. My vehicle looks like I just drove off the lot and I could not be more pleased. THANK YOU to Sierra and her team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JOB WELL DONE!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sierra was great. She kept me informed as to the work and insurance coverage progress. I chose to get an estimate from On The Road because its location was close to my house. Sierra, the clean offices and garage, on line reviews and work product caused me to go with On The Road and will cause me to return to you for other needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They misread the paperwork and forgot to fix the glove compartment so I had to come back but otherwise everything was great!
Customer Service - 5.0/5.0 -
Wonderful friendly people
Returned Clean
My Experience - 5.0/5.0 -
I want to thank everyone for their professional courtesy. I thought it also a nice touch that the manager took the time to come and speak with me personally. The outside work done on my car was so great I literally could not look at my car and tell that it had been in an accident thank you guys so very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the work done on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was awesome!
Customer Service - 5.0/5.0 -
Sierra was awesome! Kept me fully informed!
Returned Clean
My Experience - 0.0/5.0 -
I am very disappointed because they had my car for almost 2 months, I picked it up and it is having a horrible noise
My Experience - 5.0/5.0 -
I was very pleased with the repairs that were done to my Honda at on the road in west Dallas <3
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks like it’s never been hit, repairs look great!
Customer Service - 5.0/5.0 -
I received updates every time there was a new step in the process of getting my vehicle fixed which i appreciated greatly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I did not receive communication that my car was ready until 3-4 days completion and after I reached out to inquire on the status.
Returned Clean
My Experience - 5.0/5.0 -
Amazing place and people. They work my car very good. Recommended 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had complete transparency for supply chain issues. Always was made aware of any issues. Also appreciate the washed car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience with this facility. Sierra was very helpful and kept in touch with me step by step of the repairs on my vehicle. 👍🏼👍🏼
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I really enjoyed working with the garage
Repair Quality - 4.5/5.0 -
Overall extremely satisfied with the repair and customer service throughout the process. I did need to order an additional part that significantly slowed the repair time but this was outside of anyone’s control.
Customer Service - 4.5/5.0 -
As noted previously, staff was great to work with.