One Stop Auto Body Inc

4.9 (403reviews)

100%

(386) 328-8461

3853 Reid St, Palatka, FL 32177

100%

3853 Reid St
Palatka, FL 32177

Get Directions Email

About One Stop Auto Body Inc

3853 Reid St
Palatka, FL 32177

Get Directions Email

In operation 44 years, 20 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (403)

Sort By:
Newest
Rating

303 Customers Rated

5 Stars

71% Complete

(286)
4 Stars

2.5% Complete

(10)
3 Stars

0.2% Complete

(1)
2 Stars

0.5% Complete

(2)
1 Star

0.2% Complete

(1)
< 1 Star

0.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new after service. The team is widely recognized for being friendly, courteous, and professional. Timeliness is a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. Regular updates via phone and text kept customers well-informed throughout the repair process. Complimentary interior and exterior cleaning was a frequent pleasant surprise. A few customers noted minor concerns such as difficulty reaching the shop by phone and occasional delays, though these were generally understood and resolved promptly.

Select to learn more

Service Quality
Timeliness
Communication

"I had an excellent experience from start to finish. Everything was completed on time, and I couldn't be more pleased with the ..." Read more

"You can always trust that One Stop will restore and repair your vehicle to its original condition pre-accident. They will ..." Read more

"Great service. Goes over and beyond to make customers happy. Friendly, respectful, professional. Makes you feel like one ..." Read more

"... communication was great, I had a satisfying experience , car driving perfectly… job well done!! Car was totally repaired as it was never damaged" Read more

"... repairing the side fender wall to the point that I cant even tell it was damaged. Looks beautiful." Read more

"My car was ready 2 weeks earlier than I was expecting."

"Work was completed before promised"

"3 days ahead but big job done great!"

"We were surprised by having our van 5 days earlier than anticipated."

"Took a little bit longer than expected but totally understandable new parts had to be ordered other than that car looks ..." Read more

"... I couldn't be more pleased with the results. The communication throughout the entire process was clear, professional, and consistent, which made everything smooth and ..." Read more

"I received updates like clock work on how things were going."

"Fantastic service and communication!"

"Text communicationupdates almost daily"

"Staff was kind and my car looks great! You cant even tell any damage was done. Communication was great!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I had an excellent experience from start to finish. Everything was completed on time, and I couldn't be more pleased with the ..." Read more

"You can always trust that One Stop will restore and repair your vehicle to its original condition pre-accident. They will ..." Read more

"Great service. Goes over and beyond to make customers happy. Friendly, respectful, professional. Makes you feel like one ..." Read more

"... communication was great, I had a satisfying experience , car driving perfectly… job well done!! Car was totally repaired as it was never damaged" Read more

"... repairing the side fender wall to the point that I cant even tell it was damaged. Looks beautiful." Read more

"My car was ready 2 weeks earlier than I was expecting."

"Work was completed before promised"

"3 days ahead but big job done great!"

"We were surprised by having our van 5 days earlier than anticipated."

"Took a little bit longer than expected but totally understandable new parts had to be ordered other than that car looks ..." Read more

"... I couldn't be more pleased with the results. The communication throughout the entire process was clear, professional, and consistent, which made everything smooth and ..." Read more

"I received updates like clock work on how things were going."

"Fantastic service and communication!"

"Text communicationupdates almost daily"

"Staff was kind and my car looks great! You cant even tell any damage was done. Communication was great!"

Holly (Ford owner) reviewed 8/20/26

The new front end replacement looks so good and they did a good job. Also my car was washed when they were done, which was courteous of them. And they have excellent customer service.

Jane (Nissan owner) reviewed 8/20/26

Their work was perfect and they were extremely cooperative.

Excellent work!

Angel (Ford owner) reviewed 8/17/26

Donna (Hyundai owner) reviewed 8/14/26

Thank you for doing such a great job!

Cathy (Chevrolet owner) reviewed 8/13/26

I was very pleased with the beautiful work that One Stop did on my vehicle. I also appreciate the excellent customer service shown from Joey and the young lady that works there.

Donnie (Toyota owner) reviewed 8/7/26

The people a one stop was so nice. They keep us informed about my highlander. It looks like a tree never fell on it. Even where they put the new roof on the seam is flawless. Thanks for doing a great job. The Blankenship

Heidi (Subaru owner) reviewed 8/6/26

Julia (Kia owner) reviewed 8/6/26

Great service had my vehicle back within 2 weeks & it looked good as new like my accident never happened

Kimberly (Dodge owner) reviewed 7/27/26

Eva (Ford owner) reviewed 7/23/26

Haley (Chevrolet owner) reviewed 7/23/26

Evelyn (Nissan owner) reviewed 7/20/26

Christopher (Chrysler owner) reviewed 7/17/26

Juan (Chevrolet owner) reviewed 7/16/26

Translated from Spanish by Carwise

Translate review to English

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Muchas gracias por reparar mi camioneta estoy muy agradecido con ustedes los felicito por su buen trabajo gracias gracias

Gracias por atenderme muy bien ustedes atienden de manera amable no importa el idioma ustedes buscan la manera de ayudarnos

Savannah (Chevrolet owner) reviewed 7/13/26

Ashlinn (Nissan owner) reviewed 7/8/26

Staff was kind and my car looks great! You can’t even tell any damage was done. Communication was great!

Sarah (Ford owner) reviewed 7/8/26

Windy (Ford owner) reviewed 7/8/26

Easy and smooth experience! Nice Family Owned Business! A+ on my Ford!

Richard (Nissan owner) reviewed 6/29/26

Everything is back to original. They even cleaned the whole truck inside and out. Thank you for the great service.

Highly recommend. Great staff to deal with

Excellent service. Would recommend

Great customer service

Robbie (GMC owner) reviewed 6/12/26

One stop went above and beyond! Great service. Would definitely recommend to anyone! Very thankful to have had the work done there

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

One Stop Auto Body Inc

About One Stop Auto Body Inc

Reviews (403)

303 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

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