One Twenty - Two Collision Carrollton

4.9 (339reviews)
98%
444 Stripling Chapel Rd Suite 100,  Carrollton,  GA  30117
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Shop AssistantSparkles

In operation 3 years.

Located off Hwy 27 in the Carrollton Commons shopping center, this family-owned business has been repairing vehicles for over 20 years. Our team of certified professionals are committed to delivering superior quality and service to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Lexus Authorized
Call
Email

Reviews (339)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that vehicles were completed ahead of schedule, with frequent text and email updates keeping them informed throughout the repair process. The quality of repairs is repeatedly described as flawless, with cars returned looking brand new and professionally detailed. A few customers noted minor concerns such as interior dust, a seal misalignment, or delayed parts, as areas for improvement. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... The customer service was absolutely amazing, and the team went above and beyond my expectations to ensure everything was taken care of perfectly. ..." Read more
"The customer service is outstanding, communication is absolutely above the standard. We were well informed throughout the entire process ..." Read more
"... with this business. Everyone has been exceptional. Their customer service & their work is beyond the best I have ever seen. I would gladly give them the highest ..." Read more
"... promised. They even gave the car a detailed cleaning. The staff was friendly and professional. Everything exceeded my expectations. I will recommend 122 to my friends." Read more
"... impressed with the staff and service that I received. Everyone was professional, and very personable." Read more
"It was ready 2 weeks before they said it would be !! They did amazing !"
"It was ready a few days before I thought I was getting it back. I had constant updates on the process. When ..." Read more
"... weeks and the team at one twenty two collision was able to get me back in my vehicle in a week." Read more
"My vehicle was ready 10 days before the expected date!"
"... that it would only take a week time then after that the date just kept getting pushed back. And I was out about a month of work because of it." Read more
"My repairs were done in a timely manner and I was always updated twice per week like they stated they would. My SUV looks brand new! One Twenty Two ..." Read more
"... back! Highly recommend One Twenty Two Collision! They kept a great line of communication throughout the entire process." Read more
"... love the friendly staff there- also that they have a text program that kept me informed of progress while they repaired my vehicle - also I was able ..." Read more
"I had constant textemail updates and if I had additional question I called and was answered on that same call."
"Fantastic experience and great folks to work with. They kept me informed the whole way and made working with the insurance company easy!"

Likely to Recommend

Repair Quality

One Twenty Two in Carrollton is great! From the start, they were extremely respectful and listened to me. It was a seamless process working with Jeff Brooks and his team communicated well and delivered on time. They are seasoned in working with Statefarm insurance making the process stress free.

Customer Service

Excellent customer service. Perfect mix of automated updates and follow up calls when necessary.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service fast turnaround all around great experience

Likely to Recommend

Highly recommend

Repair Quality

Awesome

Customer Service

Awesome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very efficient. Called in Friday, brought car in the following Monday and my car was completed by Friday. I had one door panel that had been hit on my Yukon. They ordered and the parts and got them quickly. I feel very grateful the turn around was so quick. Great customer service. They called with updates. Thank you

My Experience

My Experience

The vehicle looks as beautiful now as the day it was delivered. The shop is full of experts at their craft and I will recommend them to anyone in need.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for all you did to repair the damage.

Likely to Recommend

Repair Quality

You guys did a great job!! No doubt. The car looks great. And you finished well in front of the expected time frame. Thanks again.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

They made this ordeal a very trouble free and pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

I couldn't be happier.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and stayed on time line.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have had the very best experience ever with this business. Everyone has been exceptional. Their customer service & their work is beyond the best I have ever seen. I would gladly give them the highest possible rating.

Likely to Recommend

I have already recommended One Twenty Two Collision to many friends & family. I would definitely use them again if the need arises.

Repair Quality

I would definitely choose a higher number if it were available. Their work is exceptional.

Customer Service

Again I would choose a higher number if it were available. I have never received customer service even comparable to the service I received from everyone at One Twenty Two. Excellent +

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Was done quickly and professionally. Returned my car cleaner than when it was left with them. 👍🏻

Customer Service

Staff was talkative and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job, vehicle looks great. We appreciate the great communication throughout the repair!

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