One Twenty - Two Collision Carrollton

4.9 (302reviews)
97%
444 Stripling Chapel Rd Suite 100,  Carrollton,  GA  30117
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Shop AssistantSparkles

In operation 3 years.

Located off Hwy 27 in the Carrollton Commons shopping center, this family-owned business has been repairing vehicles for over 20 years. Our team of certified professionals are committed to delivering superior quality and service to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Lexus Authorized
Call
Email

Reviews (302)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, timely repairs, and outstanding communication. Many highlight that vehicles were completed ahead of schedule, often weeks earlier than expected. The repair quality is frequently described as making cars look brand new, with several customers noting complimentary detailing upon pickup. Staff professionalism, friendliness, and thoroughness in keeping customers informed through regular text and call updates are recurring positives. A small number of customers noted minor concerns such as interior dust, slight panel misalignment, and delayed timelines due to parts availability, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... The customer service was absolutely amazing, and the team went above and beyond my expectations to ensure everything was taken care of perfectly. ..." Read more
"The customer service is outstanding, communication is absolutely above the standard. We were well informed throughout the entire process ..." Read more
"... cleaning. The staff was friendly and professional. Everything exceeded my expectations. I will recommend 122 to my friends." Read more
"Excellent customer service. The entire team at One Twenty Two Collision went above and beyond. I had my 2012 Toyota repainted and it looked brand ..." Read more
"Very efficient and professional. Quality of work was exceptional."
"It was ready 2 weeks before they said it would be !! They did amazing !"
"Amazing job. Great customer service. Quoted us 3 weeks but was done in only 1. Best service and speed ever. Thank you so much."
"... weeks and the team at one twenty two collision was able to get me back in my vehicle in a week." Read more
"... that it would only take a week time then after that the date just kept getting pushed back. And I was out about a month of work because of it." Read more
"My vehicle was ready in half the time that it was promised with awesome results."
"... repairs were done in a timely manner and I was always updated twice per week like they stated they would. My SUV looks brand new! One Twenty Two Collision ..." Read more
"I had constant textemail updates and if I had additional question I called and was answered on that same call."
"... back! Highly recommend One Twenty Two Collision! They kept a great line of communication throughout the entire process." Read more
"... love the friendly staff there- also that they have a text program that kept me informed of progress while they repaired my vehicle - also I was able to just leave my enterprise ..." Read more
"Good communication, kept us updated with progress of repairs , car drives and handles well, pleased with appearance."

Likely to Recommend

Repair Quality

The repair is beautiful. You can't even tell it was messed up or that it had a repair done to it.

Customer Service

Samantha is amazing. She guided me thru the repair process. She answered all my crazy questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good customer service from Start to finish. Vehicle looks great. Thank you Samantha and the Team. A1 Service!

Likely to Recommend

Will definitely recommend

Repair Quality

Absolutely amazing customer service from Start to Finish. Thank you for such an amazing experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

looks awesome

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great shop. Would recommend to anyone

Repair Quality

Fantastic job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are the only shop I would recommend. The facility is clean…you could almost eat off the floor! The repair personnel are sincere and explain what needs to be done and why? No question is annoying to anyone I spoke to! This is a top notch repair shop…Amica would be proud to send their clients here!

Repair Quality

The experience was top notch…I could not be more satisfied. The repair was done when promised and Samantha was outstanding. Her professionalism kept me appraised with the progress and next steps for me to do! She is an asset and a 10plus…easy to work with, kind and considerate!

Customer Service

Again, my experience could not have been better! They are the best in Carrollton area!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I recommend to all

Repair Quality

Excellent service as always.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job guys, the truck looks and drives like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Superb job and excellent customer service! Communication on the process was an added bonus!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I recommend to all that ask.

Repair Quality

Glad I found these guys. Best around. Honest and dependable.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an amazing job. Very informative and kept us informed every step of the way.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The collision repair by One Twenty Two, to my 21 year old Toyota, literally made the car look brand new! I actually did not recognize the car! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went smooth. CAt looks really good.

Likely to Recommend

Repair Quality

It looked and drove like a new car

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Front office Ms. Abby was always professional and helpful each time we called. The GM Jeff was very helpful dealing with constant changes by the at fault driver’s insurance company. Jeff communicated with us often regarding changes to keep us informed. We received text messages twice a week on the progress of the repairs. The repairs were completed a week ahead of schedule. Prior to the delivery of our car the exterior of the car was cleaned. The pant matched perfectly & no overspray! I give them ⭐️⭐️⭐️⭐️⭐️ in workmanship, communication and professionalism💯

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