One Twenty - Two Collision Hiram

4.8 (1,022reviews)
96%
189 Poplar Springs Rd,  Hiram,  GA  30141
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Shop AssistantSparkles

In operation 28 years, 22 years at this location.

"Established in 2022. Formally Grey's Automotive Collision, One Twenty-Two Collision continues to provide the service and quality customers expect and vehicles demand. With over three decades in the collision industry our certified team will restore your vehicle to manufactures specifications after an accident."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,022)

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Overall from a quick view the shop did a decent job on my rear end bumper on my Lexus GS 350 F Sport. But a day later I’m noticing the bumper is from a base model GS and not an F Sport. The sad part is I wasn’t notified of it. I was told I would get updates throughout the fix and didn’t, I had to call myself.

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Your front counter associates was very professional and pleasant to deal with. I enjoyed their experience with them.

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already done so

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Did great job on my repair in a timely manner! Very communicable with updates too. Great customer service

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Not even to someone I don’t like.

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The run around was crazy!! I brought up the sound that was 100% caused in the accident 7 times and was basically called a lair and it never even got looked at definitely not fixed. So now after not having my truck for 3 weeks I get to take it somewhere else. The color match on my tailgate it’s even close! The older lady at the front straight lied and is rude. You called once and left one message stating it could be ready by 4 so when you called back and the 1st words out of your mouth is “I’ve been trying to reach you ALL day!” No, no you have not!! Either way I would 100% not ever use this company again. Not would I recommend it to a friend. The dude with the big foot tattoo is pretty cool though.

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The work done was good overall, except for a couple of specks of debris in the paint on one door. My main concern was the condition of my vehicle’s interior when it was returned, along with a strange “film” on the driver’s side window and windshield that I had to remove with isopropyl alcohol. In total, I’ve spent about three hours cleaning and detailing both the interior and exterior since picking it up from the shop. That said, the estimator (Connor, I believe) and the front office staff (Melody and McKinzie, I believe) were fantastic, and their communication was truly outstanding.

Customer Service

Connor, Melody and McKinzie were amazing!

Returned Clean