One Twenty - Two Collision Hiram

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very informative & nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was most impressed with the status update calls when my vehicle was being repaired

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Overall, the service was excellent. It just took a while to get the vehicle back from Repair.

Repair Quality - 4.5/5.0 -

Very nice staff gave me updates weekly. It just took over a month for the repair because they were waiting on parts from various vendors. Have a noise in the wheel well, and they couldn’t totally pinpoint if causes were from accident.

Customer Service - 5.0/5.0 -

Excellent staff very friendly and professional

Returned Clean

Likely to Recommend - 2.5/5.0 -

My car looks better, but it could look good as new. I’d tell them to make sure the parts were there before they left it with y’all and to REALLY look at the paint.

Repair Quality - 2.5/5.0 -

I’m giving One Twenty Two Collision a 5/10 because the wait time on my vehicle was way longer than I expected it to be. I dropped my car off February 9th and didn’t get it back until March 3rd because parts needed to be ordered and delivered and then my car needed to be painted and reassembled. I wish they wouldn’t have let me drop it off until they had the parts because I paid $13 a day for nearly a month to ride around in a rental. Doesn’t sound like much, but it added up to be nearly $300. Let’s just say I’m glad Geico had to pay for everything except that. I could only imagine what kind of hole this place would’ve put me in if I was coming out of pocket for all of it. To put things in perspective…Geicos bill from Enterprise was more than One Twenty Twos…. Yeah, I would’ve been up that creek without a paddle. Also, their communication could’ve been better. Any update I got was one that I called and asked for. As far as my car goes, it looks good, but my colleagues and I have noticed that my bumper (where they worked) is a slightly different color than the rest of my car. Color matching silver is difficult, but not impossible so that’s disappointing and a little bit irritating honestly. I knew it wasn’t going to be perfect, but I was expecting better. I guess my final thoughts on this place are that it’s just meh. They’re in the middle for me. Not bad, not the best.

Customer Service - 4.0/5.0

Likely to Recommend - 2.5/5.0 -

I probably would not refer someone here- my experience didn't warrant that

Repair Quality - 2.5/5.0 -

The length of time 122 had my car for a minor repair was grossly underestimated! Under promise-over deliver is something you should become familiar with

Customer Service - 2.5/5.0 -

I wasn't contacted- I did all the calling & had a hard time even receiving a call back

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would highly recommend this shop they kept me updated and made the whole process very easy and stress free.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I used Greys before so I went back there and it was now owned by a new company.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Everything was fine, my only problem was it took longer than I expected to get my car done but I will use the company if I have to get my car repaired again, the staff at the front desk was very polite and explained what had to be done, I got my car washed and vacuumed. I would recommend the company to my friends and family. Thanks

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Katie was awesome with her updates

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome job, car looks great!

Customer Service - 5.0/5.0 -

Katie kept us updated through the entire process, she was very professional.

Returned Clean

Likely to Recommend - 5.0/5.0 -

The ending result was good and the staff was very professional.

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for taking care of me and my vehicle

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everything was completed to customers satisfaction.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Communication was absolutely amazing. Kept me up to date on everything that was being done and when completion was expected.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything from start to finish was great

Customer Service - 5.0/5.0 -

Katie is awesome

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean