O'Neil Collision Center

4.9 (1,780reviews)
99%
224 South York Road,  Hatboro,  PA  19040
See Photos

In operation 22 years.

We repair all makes and models & accept all Insurance Companies estimates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan
Call
Email

Reviews (1,780)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, including perfectly matched paint and flawless bodywork. The team receives high marks for professionalism, friendliness, and making stressful situations feel manageable. Communication stands out as a key strength, with customers appreciating regular email and text updates throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. Customers also love the complimentary cleaning and detailing of vehicles. Several customers noted they are repeat visitors and actively recommend the shop to friends and family. A small number of customers mentioned wanting more proactive updates on delays, reflecting a desire for even more consistent communication during longer repairs.
AI-Generated from reviews written in the last 12 months
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"... delivered by your team are nothing short of outstanding. The bodywork is flawless, and the paint matching is so precise that there is no evidence the vehicle was ever damaged. ..." Read more
"... Most recently, following a relatively small repair, the vehicle looked better than when I took it off the showroom floor. True professional results combined with tangible ..." Read more
"... well. The service was quick, price was fair, and the work done on our car was impeccable. ONeil Collision Center is our preferred repair shop ..." Read more
"... with my insurance and the car rental needs. Also my car was not only fixed perfectly but detailed to the degree of looking brand new. I would highly recommend ONeil Collision Center." Read more
"Great job with the repair and I very much appreciated the little extra like vacuuming the car interior, washing the windshield ..." Read more
"... thorough job. They kept me informed of progress and finished the job ahead of crime. Staff is so nice. I would recommend them as the best." Read more
"Oneils did an excellent job at repairing my car and they took no time to return it"
"My vehicle was ready a few days ahead of schedule. It was a great Christmas gift. The team do a great ..." Read more
"... backed up and that it would take a week or two but took three weeks to get the car back." Read more
"The car repair was done exactly on the date promised."
"The work on my car was completed on time with wonderful communication throughout the process. A rental car was arranged which I could use while ..." Read more
"... from explaining the estimate to me in detail, to the email updates telling me how things were progressing and how clean the car was when we picked it up. The ..." Read more
"... expected and it was washed the tires were clean, and everything was communicated perfectly. Really well done! Thank you!" Read more
"Everyone was great, I just wished they wouldve called with updates so I didnt have to constantly follow up."
"... our one year old Hyundai Ioniq EV was excellent. We received regular progress updates via email which we appreciated very much. Work was done on schedule as well. Great ..." Read more

Likely to Recommend

Repair Quality

You guys left wheel marks from the buffer but over all it’s fine thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They were quick, easy to communicate with and there is no visual evidence of where they worked on my paint.

Repair Quality

They were quick, easy to communicate with and there is no visual evidence of where they worked on my paint.

Customer Service

They were quick, easy to communicate with at every step along our together.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great work, friendly staff.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Team was amazing throughout.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Team did excellent work. Car looks great! You were very knowledgeable and explained the process in detail. Kept us informed and finished in the time frame that we were told at the beginning. Thank you and keep up the great work!

Likely to Recommend

Repair Quality

Customer Service

Keep up the great work!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I absolutely would recommend them.

Repair Quality

My car looks brand new. Terrific job. Thank you

Customer Service

Everyone couldn’t have been nicer and helpful. Explained in detail the repair process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience from the first day. All the staff were friendly, helpful, and extremely pleasant. Everyone answered all my questions and concerns and worked with me every step of the way. Customer service was excellent, and I appreciated the ease of the rental car process. I would like to give a special shout out to Sarah and Roman whom I dealt with the most. Lastly I was very impressed with how seamless the repair was and my car was buffed and washed, so nice. Thank you

Likely to Recommend

I have already been telling people of the great exceptional customer service. I highly endorse O'Neil Collision Center

Repair Quality

All the staff were friendly, pleasant and extremely helpful. My experience from beginning to end was exceptional. The staff demonstrated their committment to excellent customer service.

Customer Service

I would like to give a special shout out to Sarah for her assistance with answering questions, keeping me informed, working with me through every step of the repair process and also obtaining a rental car, the process was seamless and she handled everything. Also Roman was extremely helpful in answering questions, working within my budget and answering my questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent. Top shelf!!!!

Likely to Recommend

Repair Quality

Great service. Excellent work. You guys are body shop jewelers.

Customer Service

Great service. Excellent work. You guys are body shop jewelers.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

3 times I've done business with O'Neil with no issues at all. I will always recommend you guy

Repair Quality

Return customer. Friendly staff and excellent work again and ag

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very helpful staff. Job looks good and everything works

Customer Service

Everyone was very nice and helpful. Job looks great and everything works perfectly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have used O’Neill multiple times and they always make things easy and stress free.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job. Would highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone lived up to the highest quality of customer service and attention to every detail. The professionalism and knowledge of all staff is so much appreciated. Thanks so much for a job well done!!!!!

Likely to Recommend

After our experience, there is no question that we would highly recommend O'Neil Collision Center.

Repair Quality

Our car was returned in excellent condition and beautifully detailed.

Customer Service

We appreciated the email updates. Everyone was knowledgeable, friendly, and couteous. The repairs were in a timely manner.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone there was awesome to work with. They were up to date on all the changes going on with my car. Hopefully i don’t use them again, but have referred them to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The front desk team were amazing to work with. My car was fixed perfectly and on time. I would definitely recommend the shop to friends and family.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Just did

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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