Caliber - Horsham

4.9 (3,349reviews)

97%

(215) 675-2190

320 Horsham Road, Horsham, PA 19044

97%

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320 Horsham Road
Horsham, PA 19044

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About Caliber - Horsham

See Photos

320 Horsham Road
Horsham, PA 19044

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,349)

Sort By:
Newest
Rating

2,668 Customers Rated

5 Stars

71.2% Complete

(2383)
4 Stars

5.6% Complete

(186)
3 Stars

1.3% Complete

(43)
2 Stars

0.6% Complete

(21)
1 Star

0.2% Complete

(7)
< 1 Star

0.8% Complete

(28)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with regular text and phone updates keeping them informed at every step. The quality of repairs is outstanding, with many noting their vehicles look brand new or better than before the accident. Customer service is frequently described as professional, friendly, and accommodating, with staff going above and beyond to coordinate with insurance companies and rental car services. Timeliness is generally excellent, with many repairs completed ahead of schedule. The added touch of interior and exterior cleaning is greatly appreciated. While some customers experienced delays due to parts availability or weather, the proactive communication helped manage expectations effectively.

Select to learn more

Service Quality
Timeliness
Communication

"My car looks like it just like new and you can't even see any difference in color paint."

"I am extremely proud to be a client. I have never in my 57yrs walking on this earth have seen such ..." Read more

"Looks like the accident never even happened - and the deer that jumped in front of our car did ..." Read more

"Its difficult to find anything indicative of the collision and repair car has been through. Car seems ..." Read more

"My car was completed one day early, the communication from them was excellent, and they facilitated everything ..." Read more

"My car was ready when they said it would be done hands-down. It was great service and they did a great ..." Read more

"They estimated it would take two and a half weeks and they had it done exactly at two weeks!"

"Ahead of time"

"Car looks great and returned earlier than expected. Great service!"

"Got it back 1 day prior to date to be finished"

"The customer service was outstanding. The communication was absolutely exceptional from start to finish. They kept me updated through every ..." Read more

"... accident, and I couldnt be happier with the experience. The communication was excellent from start to finish—they kept me updated throughout every step of the ..." Read more

"Yes, I was informed every step of the way their communication skills is amazing"

"Getting text messages regularly made a huge difference. The communication was great, just the right amount ..." Read more

"They sent me regular texts keeping me informed of their progress."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car looks like it just like new and you can't even see any difference in color paint."

"I am extremely proud to be a client. I have never in my 57yrs walking on this earth have seen such ..." Read more

"Looks like the accident never even happened - and the deer that jumped in front of our car did ..." Read more

"Its difficult to find anything indicative of the collision and repair car has been through. Car seems ..." Read more

"My car was completed one day early, the communication from them was excellent, and they facilitated everything ..." Read more

"My car was ready when they said it would be done hands-down. It was great service and they did a great ..." Read more

"They estimated it would take two and a half weeks and they had it done exactly at two weeks!"

"Ahead of time"

"Car looks great and returned earlier than expected. Great service!"

"Got it back 1 day prior to date to be finished"

"The customer service was outstanding. The communication was absolutely exceptional from start to finish. They kept me updated through every ..." Read more

"... accident, and I couldnt be happier with the experience. The communication was excellent from start to finish—they kept me updated throughout every step of the ..." Read more

"Yes, I was informed every step of the way their communication skills is amazing"

"Getting text messages regularly made a huge difference. The communication was great, just the right amount ..." Read more

"They sent me regular texts keeping me informed of their progress."

Jeffrey (Nissan owner) reviewed 8/1/26

Best service ever!

Gwenn (Honda owner) reviewed 7/31/26

They were very communicative at every step and really went above and beyond!

Frances (Hyundai owner) reviewed 7/30/26

Kay (RAM owner) reviewed 7/30/26

The ram looks like it was a new truck

Michael (Ford owner) reviewed 7/30/26

Jamika (Toyota owner) reviewed 7/30/26

Lew (Ford owner) reviewed 7/30/26

Berry (Nissan owner) reviewed 7/29/26

The ongoing communication and updating on progress was unexpected and greatly appreciated

William(Alan) (Ford owner) reviewed 7/29/26

Most definitely

Joanne (Mercedes-Benz owner) reviewed 7/29/26

Excellent customer service. I was kept informed every step of the way. Alex is a great service advisor

Excellent customer service by the body shop

Mitchell (Audi owner) reviewed 7/27/26

Travelers requires after market parts to be used. Caliber did quality work but aftermarket parts are a little off in sizing so my hood is slightly off. Not sure if it is worth the aggravation to pull it apart again, use OEM products, paint, and recalibrate cameras again.

Amanda was great and provided timely updates.

Kelly (Ford owner) reviewed 7/27/26

Very satisfied

Very god

Laura-Ann-&John (Chevrolet owner) reviewed 7/27/26

Great job

Barbara (Honda owner) reviewed 7/27/26

The car looks like new. The repair was done in a timely manner. You kept me informed all along the way. I am well pleased with your services.

Janet (Honda owner) reviewed 7/27/26

Great no problems done quickly

Patricia (Mazda owner) reviewed 7/24/26

Alex even offered to drop me Off and pick me up from home. Excellent customer service!

Andrew (Honda owner) reviewed 7/23/26

I was totally satisfied. The car was repaired quickly. Alex and his team are the best.

Rha (April Rosas) (Chrysler owner) reviewed 7/22/26

The entire Horsham team is AWESOME SO KIND AND RESPECTFUL

I would refer anyone I know to this shop

Awesome team

Awesome update on vehicle top tier

James (Hyundai owner) reviewed 7/22/26

Everyone was so helpful. Especially Amanda she would make sure she sent me updates every couple days. And I was so happy that my car was done Earlier than expected. From the bottom of my heart thank you to all the techs also that did a wonderful job bringing my car back to looking like new again.

I’ve already started telling friends how great caliber is

Everyone at caliper was great so friendly and more than willing to answer any questions especially Amanda. They did a beautiful job on my car, restoring it to what it looked like before the accident.

They did a beautiful job and everyone, especially Amanda was the best

Larry (Lexus owner) reviewed 7/20/26

I enjoyed dealing with their employees-friendly and kept me up to date with status of the repairs

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view more shops in: Horsham | 19044

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Horsham

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Horsham

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,349)

2,668 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0