Caliber - North Wales

4.9 (2,679reviews)

97%

(215) 641-0500

1404 Welsh Road, North Wales, PA 19454

97%

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1404 Welsh Road
North Wales, PA 19454

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About Caliber - North Wales

See Photos

1404 Welsh Road
North Wales, PA 19454

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (2,679)

Sort By:
Newest
Rating

2,376 Customers Rated

5 Stars

74.9% Complete

(2007)
4 Stars

8.4% Complete

(225)
3 Stars

2.4% Complete

(63)
2 Stars

1% Complete

(26)
1 Star

0.4% Complete

(10)
< 1 Star

1.7% Complete

(45)

Customers say

Overall Customer Satisfaction

Customers consistently praised the repair shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted that vehicles were completed ahead of schedule, with frequent updates provided throughout the repair process, eliminating the need for customers to follow up. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return, often complemented by unexpected interior and exterior cleaning. A few customers noted areas for improvement, including occasional delays without timely notification, minor issues discovered after pickup such as unplugged components or missing parts, and isolated concerns around paint matching and part quality. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"This was easily one of the greatest, smoothest and easiest consumer experiences Ive ever had."

"They cleaned the inside and outside of the car and even cleaned the wheels and applied some tire ..." Read more

"Excellent in every way. Have had other vehicles to this particular location and i won't consider anyone else!"

"... car every other day which we really appreciated and the work was completed in one weeks time. And that was from intake of the vehicle to picking ..." Read more

"Work was fine, however your THEFT was not!! I guess you just can't trust anyone these days! Thanks ..." Read more

"I was promised within a week and the repairs were completed within 48 hours."

"... work they were doing until it was completed. It was completed 10 days before the I tail estimated time. And the work itself was amazing. The car looked ..." Read more

"It took 5 weeks to fix the side panel on my truck. And I still had to pay the $500 deductible.. Yes ..." Read more

"Our vehicle was done 8 days earlier than expected loved how they informed me every step of the way"

"It was ready before promised which I greatly appreciated!!"

"Very satisfied with the level of communication and attention to detail. They got my car fixed up so fast and were transparent ..." Read more

"... everything so much easier. We also appreciated the regular updates throughout the repair process, so we always knew what was happening. The repairs ..." Read more

"Provided daily communication throughout the entire process."

"Excellent repair. Frequent communication about how repair was going"

"There is a lot of confusion with the amount and accuracy of the communication provided to the customer. The business staff is very ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication