O'Neill's Chevrolet & Buick

4.7 (313reviews)
97%
19 Sandscreen Rd,  Avon,  CT  06001

In operation 33 years.

Oneill's Chevrolet & Buick dba Car Biz Autobody is a family owned business that has been serving the community for 60 years. We have a strong reputation for professional service flawless bodywork all performed within a timely manner. Our technicians are both factory trained as well as ASE and ICAR certified. We offer 24hr towing and most factory roadside programs. We are part of a larger family of dealerships including Sullivan Honda and Northwest Hills Chrysler, Jeep and Dodge. Anything you need from finding a vehicle to repairing it, we're the dealership you can count on.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (313)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many highlighting professional and caring staff who go above and beyond expectations. Communication receives high marks, with regular updates via text, email, and phone keeping customers well-informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles looking like new and paint matching being outstanding. Timeliness is generally strong, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability. Additional services like vehicle cleaning and rental car coordination are particularly appreciated. Areas for improvement mentioned by customers include more consistent communication timing and ensuring all repair details are completed before vehicle return.
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"Excellent- they helped from start to finish including helping me move car seats and even vacuumed ..." Read more
"As always, great job at a good price, and completed in amazing time."
"Would recommend to anybody anywhere"
"... apologized again and said they would take care of it . I just dont see how you could miss the dent which is why I brought it there in the first play . Also that ..." Read more
"Someone broke the left fender trim and tried to glue it to hide the damage. Also the alignment is still ..." Read more

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My Experience

I have always been satisfied and impressed by the excellent service and repair work you have performed for me in the past, but this time you really outdid yourselves. Thanks Walley for such great personalized care.

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Would not hesitate to recommend.

Repair Quality

As always, great job at a good price, and completed in amazing time.

Customer Service

Wally is the best.

Returned Clean

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Only worked with carbiz.

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Everyone was wonderful

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Returned Clean

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Returned Clean

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Completely and honestly would recommend you guys to anyone who asks

Customer Service

Vehicle is looking excellent the work done is professional with no indication that a mishap had occurred. Thanks for your warm welcome and timely completion of the job.

My Experience

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Returned Clean

My Experience

Thank you so much, everyone was so efficient. We have a 14 yr old Tacoma and truly wanted it repaired and it drives like new.

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The repairs were done very quickly & very well.

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Communication was excellent and very professional.

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My Experience

The alignment is off and looks like someone broke my left fender plastic molding and tried to glue it back as a fix but it didnt work so now I have to go fix it myself. This showed complete lack of integrity in trying to hide a mistake. So I have to fix the alignment and a broken fender trim after I paid 2,500 for a deductible.

Likely to Recommend

Only way ill send someone there is if they live close to the shop but not top on the list

Repair Quality

Alignment is still off

Customer Service

Someone broke the left fender trim and tried to glue it to hide the damage. Also the alignment is still off. All this is coming out of my own pocket again to get it fixed eventually.

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Repair Quality

The team working there provided timely updates and were willing to work with me and my schedule.

Customer Service

The team there was professional and made sure that my truck was taken care of

Returned Clean

My Experience

Thank you for the quick turnaround

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As always an excellent job. My only complaint was the started a new system for notifications that I didnt know about and it was confusing.

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Returned Clean

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Repair Quality

The guy that was in contact with me was very helpful , considerate , and understanding. 10/10 experience.

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Returned Clean

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The results of the repairs were beautiful. The car was freshly washed and shiny when I picked it up. My only complaint is that I was told the repairs should only take 3-4 days. It was 16 days!

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With the recommendation of the insurance company, I decided to work with O'Neill's Chevrolet/Carbiz for the repairs needed on my vehicle. From the very beginning of the repair process to the completion of the repair, both Tim and Wally were very informative, professional and kind. After having met and spoken with them on day one, I felt confident that the end result would be most satisfactory. Indeed, it was- most satisfactory. In addition to being very pleased with the quality and timeliness of the repair work, I was pleased with the way in which O'Neill's Chevrolet/Carbiz worked with the Enterprise car rental company to make my transitions between vehicles smooth and easy. I am most pleased to highly recommend O'Neill's Chevrolet/Carbiz for vehicle repair.

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