O'Neill's Chevrolet & Buick

4.7 (316reviews)
97%
19 Sandscreen Rd,  Avon,  CT  06001

In operation 33 years.

Oneill's Chevrolet & Buick dba Car Biz Autobody is a family owned business that has been serving the community for 60 years. We have a strong reputation for professional service flawless bodywork all performed within a timely manner. Our technicians are both factory trained as well as ASE and ICAR certified. We offer 24hr towing and most factory roadside programs. We are part of a larger family of dealerships including Sullivan Honda and Northwest Hills Chrysler, Jeep and Dodge. Anything you need from finding a vehicle to repairing it, we're the dealership you can count on.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (316)

My Experience

Great and easy experience. Thanks so much!

My Experience

Tim and his team did a great job fixing my truck. Smooth easy process with great communication. A very trustworthy and efficient team.

Likely to Recommend

Repair Quality

Would recommend to anybody anywhere

Customer Service

Great staff great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Staff were very friendly and helpful guiding me through the process, letting me know my options. Repair was done beautifully. The only reason I didn't give a 10 is because I was told it would be two days to repair, but then it turned into five days (two were weekend days when they are closed) with no explanation. When I asked about that, they were very surprised, apologetic and said that should not have happened. It was likely an oversight. It happens. I highly recommend this shop.

My Experience

My Experience

O'Neill's performed an excellent job repairing my car. They work with the rental car company so that you can get and return it at the repair location.

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you the detailing, didnt expect that!

Likely to Recommend

Repair Quality

Customer Service

Excellent service

My Experience

They were very thorough in keeping me informed on progress of the repair and did a great job.

Likely to Recommend

Repair Quality

Customer Service

Very professional and did a great job.

My Experience

Everything was handled quickly and O'Neill's did a great job at making it as convenient as possible for me. The repairs were done quickly and my car's as good as new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They delivered more than promised.

Repair Quality

Customer Service

Very satisfied.

Likely to Recommend

Repair Quality

There is still a slight bump where the repair was done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs performed were not great. Staff was extremely rude after I brought the vehicle back for an issue.

Customer Service

After having to take the vehicle back, staff was insinuating I was lying about the condition of the vehicle before the accident. Turns out, there was something wrong with the vehicle. But it still did not fix the issue. Now I will be taking the vehicle to another shop to review the work and figure out the real issue.

Returned Clean

My Experience

Truly enjoyable to work with and entire process and results exceeded my expectations. I appreciated their attention to detail, professional and courteous approach and exceptional customer service

Likely to Recommend

Repair Quality

Tim and his team were professional, courteous, knowledgeable, proactive, responsive and the results exceeded expectations. Truly enjoyable experience!

Customer Service

Returned Clean

My Experience

Everyone was friendly and a joy to do business with. The work was done before I was told it was be done; and the car was clean when I picked it up. I was not expecting them to clean the car. Highly Recommend.

Likely to Recommend

No question, I would highly recommend you.

Repair Quality

I couldn't be happier with the work you did on my van.

Customer Service

Everyone I came in contact was polite and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Its only been 2 days since getting my vehicle back so it appears at this time the damage was resolved.

Customer Service

The texts providingva link is helpful to watch the status. I didn't see any status update for a week and then recieved a text it was finished and I would get a call. Didnt get a call and received a call from my rental saying I had to return the rental that day so no time to coordinate work, other appointments, and organizing the pickup/drop off.

Returned Clean

Likely to Recommend

This is under my dads name and I am a girl sho knows nothing about cars and have no business recommending anything to do with cars

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

However, the interior was filthy with dust that wasn’t there prior to repairs.

Customer Service

Tim was friendly and pleasant

Returned Clean

Likely to Recommend

Repair Quality

Awesome work great staff everything was done in a timely manner Thanks everyone 🙂

Customer Service

Returned Clean

My Experience

I recently had my windshield replaced by Car Biz, and I couldn't be happier with the experience. The staff was professional, friendly, and efficient throughout the entire process. They took the time to explain everything to me and ensured that the installation was completed quickly and flawlessly. The new windshield looks fantastic.Thank you CarBIZ

Likely to Recommend

Repair Quality

Customer Service