Osceola Auto Body

5.0 (1,513reviews)
99%
401 S. Cascade St,  Osceola,  WI  54020
Bot
Shop AssistantSparkles

In operation 51 years.

We combine the newest technology with our highly trained and skilled technicians to bring the best possible quality and service to our customers. Our business is built on a foundation of satisfied customers. We are honored that the majority of our business is through repeat customers and referrals.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,513)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked brand new or better than before the accident. The detailing service provided upon vehicle return was a recurring highlight, often described as an unexpected and greatly appreciated bonus. Communication received exceptional praise, with customers valuing the regular text message updates that kept them informed throughout the repair process. Staff friendliness, professionalism, and willingness to go above and beyond were frequently mentioned. A small number of customers noted areas for improvement, including occasional delays in repair timelines and isolated instances where follow-up communication could have been more proactive, as shared directly in their feedback.
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"best body shop experience ever.... kept me informed at every step with text messages as to the progress daily and detailed ..." Read more
"Quality was impeccable! Clean, beautiful and detailed work!"
"... vehicle, it was detailed and clean inside and out. They exceeded my expectations with the repairs to my Palisade. Thank you for the great service!" Read more
"Very professional staff and performed excellent body work. Thank you"
"... a windstorm. You would never know it though since the workmanship was masterful!" Read more
"literally daily text message updates every day"
"... communication and updates about my vehicle were excellent! I knew where my vehicle was in the process from beginning to end. It was so appreciated." Read more
"... entire process of working with Osceola Auto Body. The communication was great each week with a stays update of where they were at in the repair process. I absolutely ..." Read more
"Communication was A+. Love the texts to keep us up to date. Well done."
"I was kept in the loop at all times. Very good communication"

My Experience

I am so impressed with our total experience from the moment I brought in the estimate thru the completion of the repairs. The car looks so nice. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The employees were fantastic and they kept me updated throughout the process

Likely to Recommend

Repair Quality

They did a wonderful job and gave me a beautiful loaner to use. The staff were amazing

Customer Service

Again the staff were amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had white road paint from a truck that was painting white stripes on the road. They removed the white paint and my car looks brand new again. Great job

My Experience

My Experience

Excellent work and right on schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They made it easy for me to drop off and pick up my rental car. The service was much quicker than I was expecting. I did have to bring the truck back for touch ups on some missed fixes however. They were helpful to set me up with a car to use while they performed the touch ups.

Customer Service

The customer service was excellent with all three people I worked with in the front office and the person who helped write up the assessment.

Returned Clean

My Experience

I really appreciate the communication and updates. It is really nice not being left in the dark about how things were going. I also grateful that you guys directly dealt with my insurance company. It made thinks so much easier for me. This is the best customer service i think I've ever dealt with anywhere in my entire life, when it comes to vehicles. This company worked so well with me, was quick, upfront, honest, and on their ball game. I even got it back earlier than the expected date. The best part was getting my vehicle back cleaner than how i left it. Now that is awesome. It really shows that Osceola Auto Body cares for their customers. Great job. I will always recommend.

Likely to Recommend

I've already been recommending Osceola Auto Body.

Repair Quality

Great customer service from day one up until the day my vehicle was done.

Customer Service

Returned Clean

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Great work great people.

Customer Service

Excellent follow through

Returned Clean

Likely to Recommend

Repair Quality

Wonderful customer service

Customer Service

Returned Clean

My Experience

Thank you all for a great job, the truck looks and works great. I appreciate how quickly you got the job done.

Likely to Recommend

Repair Quality

My truck looks brand new.

Customer Service

Andrea and Justin did a great job of keeping apprised of the status of my trucks repair.

Returned Clean

My Experience

You guys are the best. You make everything so easy and communicate and keep customers updated. Our family doesn’t go anywhere else.

My Experience

all good, great repair and service

My Experience

So far so good. It looks and drives wonderfully. Your people are terrific. A little trouble with a headlight but, all in all, everything turned out fine. I am pleased.

Likely to Recommend

Repair Quality

Everything seems to work fine. Have not really tested the sensors yet. Looks great!!! Staff and communication is excellent!

Customer Service

See previous comments

Returned Clean

My Experience

Excellent experience. Fast service excellent communication and top quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Being local and again having multiple vehicles worked on I recommend everyone to have work done there. Even if there not from the area

Repair Quality

Very satisfied withe the communication and service.

Customer Service

Great work, I have had multiple vehicles there unfortunately but, the work they do is excellent!

Returned Clean

Likely to Recommend

I have friends in this area and I have strongly recommended this shop!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean