North Country Auto Body & Mechanical

5.0 (1,014reviews)
100%
5451 140th St N,  Hugo,  MN  55038

North Country Auto Body & Mechanical is a family-owned business that was established in 1993. We promise to provide high quality repairs in a timely manner and a customer friendly experience. Our services include complete collision, refinish, and mechanical repairs. Insurance claims welcome.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,014)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that vehicles were returned in pristine, detailed condition - often cleaner than when dropped off. The shop receives strong praise for going above and beyond expectations, including delivering vehicles directly to customers and addressing any missed items promptly. Communication and keeping customers informed throughout the repair process are highlighted as standout strengths. Timeliness is largely commended, with many repairs completed on schedule or even ahead of time. A few customers noted minor delays or wished for more proactive updates, reflecting opportunities for continued improvement as shared directly in their feedback.
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"... knowledgeable, but also customer service focused. The repairs were made timely and you cant even tell there was ever any damage. 1010 on this experience, and ..." Read more
"... headlight, grill, etc., needed replacement and repair. They did a great job, got my truck in on my schedule, and even replaced my failing battery at their cost. ..." Read more
"Went above service they ended up painting some excess rusty areas on my hitch. Very satisfied with service."
"I am very pleased with the work you did. You went over and beyond what was expected. I plan to tell family and friends to use your services. ..." Read more
"... accord, it only took them 3 and a half days, and the job they did was stellar. I would definitely recommend this place to friends and family." Read more
"They updated me on the progress. Everything was done well, on time. No negative comments."
"Fantastic communication ans customer service!"
"Great communication and work was top notch."
"Somewhat informed. I had to reach out to the shop for status update."
"... outstanding! Only a couple of minor issues — First, I was not called on the first Wednesday, as promised, with an update on my repair. Second, the techs could ..." Read more

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Quick turnaround and quality workmanship!

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Our vehicle is completed in the best timely manner and have the interior done is a wonderful extra.

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I already have been spreading the word what a great place North Country is!

Repair Quality

North Country Auto Body did an excellent job repairing my car!! They were very thorough and efficient! They got my car in quick and were very timely in making the repairs! Ben was fantastic as my contact person. He was always available and pleasant and honest! It was an overall fantastic experience!

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I mostly communicated with Ben who is fantastic.

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Great service and easy process. Estimate was close to the final and overall very professional and pleasant experience.

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Ben was great to work with

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My go to shop

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Everything from start to finish was a good experience. Impressive.

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Looks great

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Excellent communication from everyone I spoke to.

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Looks great and done quick

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Quick and friendly service, folks were very upfront with expectations and got our work done without delay.

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Very friendly and willing to work with our schedules

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Fit and finish were exceptional.

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Ben is a rock star and kept us informed

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Wish my service could have taken less time.

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You guys are great

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Everyone was friendly and their confidence in the repair proved true

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My car looks as though nothing happened. I did have to bring back because I found one small dent missed. They said no problem and took care of it while I waited.

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