Caliber - Maplewood
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Julia, Kay and the team are amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Great commnication during the whole process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was not just "completely satisfied." Mel & Julia went above and beyond in customer service more than once during my overall experience with Caliber Collision Maplewood. Julia hunted down previous repair orders from 2019 and sussed out the business that did the work on my behalf - even though it wasn't Caliber Collision. Mel stayed late on a Friday evening to ensure that my return rental car was parked inside the business garage for safe keeping overnight free of charge. This is why I will always bring my car to this specific business and location whenever I need body work done. They do the right thing because it's the right thing to do, not because some policy says they have to. Great team at Calliber Collision Maplewood. I will recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job with my cars repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Didn't push all the clips in some of the cars but other wise it's ok.
Customer Service - 5.0/5.0 -
Inform beginning to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
They were all great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was amazingly done to impeccable detail, the customer service with our rental, all the liaison work that was done so seamlessly.... Fabulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Hail can damage paint. I know our car is old, and there was some wear and tear and paint damage, but the roof was not that bad prior to the hail storm. I tired to explain, but How do you prove that?
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Julia’s communication was great and the work at the end was great. I was frustrated that parts would come in broken and delay the repair process, but overall good work.
Customer Service - 3.5/5.0 -
Working with Julia was great. She explained everything. The reason for the lower score is the timing of everything kept getting pushed back due to parts coming in broken and having that delay. That was frustrating as I had additional repairs to make to the car after body work so was hard to schedule.