Classic Collision North St Paul

4.9 (425reviews)
99%
2409 Margaret St N,  North St. Paul,  MN  55109

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in N St Paul, MN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (425)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the thorough communication throughout the repair process, including regular text, email, and phone updates that kept them informed at every stage. Repairs are frequently completed ahead of schedule, with numerous customers expressing pleasant surprise at the timeliness. The complimentary interior and exterior detailing upon vehicle return is a recurring highlight. A small number of customers noted areas for improvement, including occasional delays beyond initial estimates, isolated quality concerns requiring rework, and infrequent communication lapses - all mentioned directly by customers. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"Classic Collision is now the only shop I trust to fix my vehicles. It was an easy and fast process ..." Read more
"... members there are courteous and professional. The paint and the repair turned out flawless and the car was returned with the interior completely ..." Read more
"Excellent communication throughout the repairs. Friendly and accommodating staff. Quality work in ..." Read more
"The team knocked it out of the park! Excellent expert quality work, great communication regarding updates on project status, and superb customer ..." Read more
"They did a FANTASTIC job! Van looks like brand new, they also cleaned up the car inside and out. They ..." Read more
"... really nice to get the updates along the way. The repair was completed ahead of schedule!! 🙏🏽👏🏽" Read more
"Actually I was updating often, and it was ready ahead of schedule"
"Vehicle was finished within the same day!"
"The entire team came together to get the truck done in 5 days time. That was impressive all in itself along with ..." Read more
"work looks great so far. timeline ended up about twice as long as originally estimated."
"... friendly and great, answered all my questions, and kept me informed of the repairs throughout the process. Highly recommend!" Read more
"Yes I was kept informed the entire process, exceeding my expectations a truly satisfying experience. ..." Read more
"Great communication from start to finish."
"... spoke with on the phone was rude & lacked empathy. My car was in the shop for 8 days with no updates until I called for an update because that car was ..." Read more
"Awesome work they to my car. I liked that they text you every day to let you know what's going on"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great and price was acceptable. Ongoing issue with related problem is being worked through.

Likely to Recommend

Hard workers who aim to please

Repair Quality

Job well done

Customer Service

Over and above expectations

Returned Clean

My Experience

They communicated well, every step of the way. They were friendly and they repaired my car

Likely to Recommend

I felt like I got conflicting information from the front desk to the time when they got my estimate approved . I was told initially classic would need my permission and the lady at the front desk told me the forms I signed didn’t allow them to start the process yet but just to review the estimate and look to see if other work needed to be done e . When I called the second time they told me that I had already approved the vehicle to be fixed and it was already in the shop waiting for repaired . and I told them that was not what was told to us via the initial contact and that classic would give us a call to confirm the start of the work . I didn’t know that it would be through and email contact or that the initial forms signed was giving permission to start the vehicle process . This was just very poor communication from start to end . It would Have been nice to ask what is our preference for communication. Then I would have checked my email daily .

Repair Quality

Customer Service

When I called in to check on my vehicle the person on the phone was very defensive . I had to tell him that I hadn’t heard back for a week and was just checking in to see the status as my insurance guy was telling me he didn’t hear from you guys either . Just felt the person on the phone was very rude and I had to call him Out on it .the guy that checked us out was kind. I did have ro ask follow up questions like : what is the warranty ? What if the paint peels , etc . I just assumed during check out the person would go through that with us and walk around the vehicle to make sure the work that was needed was done .

My Experience

Very friendly staff. Detail oriented. Great communication throughout the process.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Amazing, I came in with a lot of hail damage and honestly did not expect it to look as perfect as it does now!

Customer Service

I met with Steve and he was wonderful. Pleasant to work with and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Took longer than I expected it was done perfectly just took longer than the estimated time. I got a free tank of gas but probably paid close to the repairs in rental car fee. That is not classic collisions problem but you ask for my opinion

Likely to Recommend

Repair Quality

They went above and beyond! I felt like it was a family.. everyone was so very kind! I would recommend to anyone.

Customer Service

Would recommend this company to anyone ! They did an outstanding job…. Excellent job!!!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair looks great and I appreciate the flexibility by the staff on the timing for picking up my car.

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Repair Quality

The repair looks great.

Customer Service

I appreciate the great customer service around the timing of the return of my car. I also appreciated the updates on the progress of the repair.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My experience was outstanding

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Definitely will tell my friends about the great service and reasonable price

Repair Quality

Excellent service

Customer Service

Outstanding!

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

My Experience

Very helpful staff. Set up a rental car which was helpful. Helped me work through insurance issues. Kept me informed of progress of repair. It was wonderful to step into a detailled car and have outside looking like new. Thank you.

Likely to Recommend

Best car body repair I have had done in my life, and there have been many.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean