Caliber - North St Paul

4.8 (1,444reviews)

97%

(651) 777-6055

2501 Division St. N., North St Paul, MN 55109

97%

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2501 Division St. N.
North St Paul, MN 55109

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About Caliber - North St Paul

See Photos

2501 Division St. N.
North St Paul, MN 55109

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (1,444)

Sort By:
Newest
Rating

1,189 Customers Rated

5 Stars

72.1% Complete

(1041)
4 Stars

7.1% Complete

(102)
3 Stars

1.3% Complete

(19)
2 Stars

1% Complete

(14)
1 Star

0.1% Complete

(2)
< 1 Star

0.8% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting the convenience of regular text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles often returned looking brand new or better than before the damage. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the estimated schedule. The staff was widely commended for being friendly, professional, and knowledgeable, creating a welcoming and stress-free experience. Several customers appreciated bonus touches such as interior and exterior cleaning upon vehicle return. A few customers noted areas for improvement, including occasional delays, minor quality issues upon return, and isolated communication gaps - all drawn directly from their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... service and communication. I was so grateful that after receiving my car back it came back in better shape inside and out then when I dropped it off. They truly ..." Read more

"... kept me informed throughout the repair process. They completed the work on time, and my car looks as good as new." Read more

"Caliber did a great job with my recent repairs. The front desk staff are professional, approachable and helpful. They kept me in the loop with daily updates and ..." Read more

"My vehicle was ready 2 weeks before which also made me very happy because I didnt know what I was going ..." Read more

"It was done early!!! Which I was even more happy about. I hate being in a rental to be honest. And through ..." Read more

"Your great staff kept me updated and made sure the car was ready earlier than expected saving our scheduled road trip. Car looks new! Thanks"

"I thought it took a little long. I dropped it off on a Thursday and the first update was the following Monday that they got it in the shop. ..." Read more

"took more 2 weeks to repair"

"... service person for over 40 years. Retired now. The customer service at this location was some of the best that I have had. As of late customer service in many ..." Read more

"... staff took the time to answer all of my questions, kept me updated throughout the repair process, and made sure I felt comfortable every step of the way. Their communication ..." Read more

"Great communication during the entire repair process with regular, almost daily, updates. So far everything ..." Read more

"... phenomenal! Friendly staff and a great atmosphere. They kept me informed with daily texts. I always knew what was going on with my repair ❤️" Read more

"... with in person was kind and informative, and the text updates were always timely and appreciated." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... service and communication. I was so grateful that after receiving my car back it came back in better shape inside and out then when I dropped it off. They truly ..." Read more

"... kept me informed throughout the repair process. They completed the work on time, and my car looks as good as new." Read more

"Caliber did a great job with my recent repairs. The front desk staff are professional, approachable and helpful. They kept me in the loop with daily updates and ..." Read more

"My vehicle was ready 2 weeks before which also made me very happy because I didnt know what I was going ..." Read more

"It was done early!!! Which I was even more happy about. I hate being in a rental to be honest. And through ..." Read more

"Your great staff kept me updated and made sure the car was ready earlier than expected saving our scheduled road trip. Car looks new! Thanks"

"I thought it took a little long. I dropped it off on a Thursday and the first update was the following Monday that they got it in the shop. ..." Read more

"took more 2 weeks to repair"

"... service person for over 40 years. Retired now. The customer service at this location was some of the best that I have had. As of late customer service in many ..." Read more

"... staff took the time to answer all of my questions, kept me updated throughout the repair process, and made sure I felt comfortable every step of the way. Their communication ..." Read more

"Great communication during the entire repair process with regular, almost daily, updates. So far everything ..." Read more

"... phenomenal! Friendly staff and a great atmosphere. They kept me informed with daily texts. I always knew what was going on with my repair ❤️" Read more

"... with in person was kind and informative, and the text updates were always timely and appreciated." Read more

Gail (Acura owner) reviewed 8/11/26

Patrick (Toyota owner) reviewed 8/10/26

“Engine maintenance required visit your dealer” and e-brake no longer engages when car is put into park, I’m free tomorrow at 3:30pm

Andre (Mitsubishi owner) reviewed 8/10/26

Jon (Acura owner) reviewed 8/7/26

Friendly and professional

Ian (Toyota owner) reviewed 8/6/26

They went above and beyond making my car right when the mistake was Toyotas fault. Outstanding customer service!

Bracston (Toyota owner) reviewed 8/6/26

Kathy and Aaron did an amazing job communicating updates to me and helping me with everything! I will definitely be going here again for any future repairs needed!

Dawn (Nissan owner) reviewed 8/6/26

Everyone at Caliber is professional, polite, kept me informed and just a really top notch team. I will refer them to everyone.

David (Chevrolet owner) reviewed 8/5/26

La (Honda owner) reviewed 8/4/26

Nice work Great customer service Real time update

Christine (Ford owner) reviewed 8/4/26

Sharen (Hyundai owner) reviewed 8/3/26

You guys are amazing:-))) I appreciated the updates on the progress of my car every day. Thanks for the great service 🥰 Sharen Mahmood

Beyond amazing!

Kathy and Ashlee are wonderful

Jon (Honda owner) reviewed 8/3/26

Friendly and professional

Good workmanship

Friendly and professional

Pa (Toyota owner) reviewed 8/3/26

I am very satisfied that you doing a very good with my car.

I am thanks the Caliber collision shop to get my car done good job. I was very satisfied for it.

Eric (Ford owner) reviewed 8/1/26

Dale (Honda owner) reviewed 7/31/26

Daniel (Nissan owner) reviewed 7/31/26

Thank you for the prompt & professional service!

Alexa (Audi owner) reviewed 7/30/26

Ya-Vang-And (Nissan owner) reviewed 7/28/26

Michael (Mazda owner) reviewed 7/27/26

Great staff and service. Always kept me informed of the process.

Great work

Whitney-And-Seth (Honda owner) reviewed 7/27/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - North St Paul

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - North St Paul

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,444)

1,189 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0