Otto Collision Service Inc

4.9 (146reviews)
100%
1536 Burgundy Parkway,  Streamwood,  IL  60107

In operation 30 years.

Otto's Collision is a family owned auto repair business that has been in business since 1996. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 6:00 pm
Tue 8:30 am - 6:00 pm
Wed 8:30 am - 6:00 pm
Thu 8:30 am - 6:00 pm
Fri 8:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (146)

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Repair Quality

The owner of body shop did not call me at all i shead I was working and was told by body shop call when I pick up my car on 5-3-2022 Tuesday my car was not ready I seat there for 4 hours until 5:30pm

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Customer Service

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Otto proffesional does very good work

Customer Service

Very proffesional

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Repair Quality

They were wonderful to work with.

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My Experience

Great service, my car looks perfect again and I appreciate all your excellent work and friendly polite service. Totally satisfied. Thanks so much!!

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Great service

Customer Service

Thanks

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Repair Quality

Not only did they finish the job on time and the repairs being perfect, but they delivered the car as well. Highly recommended shop.

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My Experience

Otto is a very good person and honest. He does a great job and I’m satisfied with his maintenance and repair skills on my car

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Repair Quality

Excellent work

Customer Service

Only dealt with Otto.. No complaints

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did a great job and very friendly

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Always a great job !

Customer Service

Always avail and fast service.

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Repair Quality

It took 8 weeks to get repairs done on my car, no communication from the shop, we had to keep calling him, mechanic never updated us on why and when. Unprofessional and rude. When I picked up my car I found scratches on driver side door and passenger side door, shop mechanic kept on saying it is not his responsibility. He was rude and didn’t want me to say anything in writing about it. I would not recommend him to anyone and will never go back to his shop.

Customer Service

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Repair Quality

It took too long.

Customer Service

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Likely to Recommend

I’ve been going to him for years of course I would Recommend Ottos

Repair Quality

I’ve been going to Ottos since 2007. The quality of work was always great. Never had any problems. I went to him multiple times with a number of different type of cars.

Customer Service

He greeted us with a smile and timeline was always a adjustable to our needs.

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