Paint Lux Collision Center

4.9 (581reviews)
98%
500 Royal Plaza Road,  Royal Palm Beach,  FL  33411
Bot
Shop AssistantSparkles

In operation 14 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Corvette C8
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (581)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for proactive, transparent communication - keeping customers informed at every stage via calls, texts, and emails. Timeliness is a strong suit, with many vehicles completed ahead of schedule. Staff are widely commended for professionalism, friendliness, and expert handling of insurance claims. A few customers noted concerns around color match accuracy, unexpected additional charges, and isolated communication gaps, reflecting areas customers feel could be refined. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... The bumper looks seamless with the rest of the car. The customer service is exceptional! All staff members are knowledgeable, professional, and kind. Rare traits in the service industry. Ive used shops ..." Read more
"Spotless facility, knowledgeable and friendly staff and first rate job on a tricky trim repair."
"Very professional operation with high quality workmanship. My paint job was done to perfection. Highly recommended."
"... area that they didnt have to. These workers seem to value, customer service, transparency, and delivering excellent craftsmanship" Read more
"The staff is friendly and polite. However, I don't believe they actually understand what quality work is or actual customer service. Saying nice things, is ..." Read more
"As noted, tricky repair was completed on time and to my complete satisfaction."
"Earlier!"
"It was done earlier then I expected"
"... helped me get the maximum value from the claim. The communication before, during and after the repair was transparent and timely. I would highly recommend PaintLux." Read more
"... other shops before, but you guys are exceptional: great customer service, great communication throughout the repair, and technicians who know what they're doing. I couldn't ..." Read more
"... with the service that I received from paint luxe.. The communication was spot on, and the process was very simple.. thank you all for making this is painless as possible." Read more
"We were told we would get check ins but didn't find out the car was going to be ready until we checked in. ..." Read more
"Never received any status updates until the day before pickup day 4 of 5."

My Experience

Very good customer service, Emily updated me the whole time which I appreciated. Truck looks back to normal upon completion!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Emilee and the Paint Lux team did a fantastic job with the repair of my vehicle. They were communicative from day 1 until completion. They took care to do the job thoroughly and correctly. My vehicle looked brand new when I picked it up.

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Repair Quality

Customer Service

My Experience

They did a great job with the repairs in a very timely manner and was very easy to reach and talk to on the phone

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service, excellent communication and the car repair is perfect

Customer Service

Returned Clean

My Experience

Great job was done on my Acura. Emilee was awesome. Would definitely recommend people to do business there.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

“I had a great experience with Paint Lux Auto Collision. The staff was professional, friendly, and kept me informed throughout the process. The quality of the repairs exceeded my expectations, and my vehicle looks like new. I appreciate their excellent customer service and attention to detail. I would definitely recommend them to anyone needing auto body or paint work.”

Likely to Recommend

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Repair Quality

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Customer Service

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Returned Clean

Likely to Recommend

Repair Quality

Best paint shop in the NATION!!!

Customer Service

The BEST!!

Returned Clean

My Experience

Friendly staff with great communication

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Repair Quality

Customer Service

Returned Clean

My Experience

$1000 over estimate Not an honest way to conduct business

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Repair Quality

Pricing was obscured Estimate was $1000 lower.than final cost

Customer Service

Returned Clean

My Experience

Communication was great! Car looks perfect! Thrilled with the work you’ve done. I obviously hope to not need body work done on any of my vehicles, but this is South Florida. So very likely I’ll be bringing my business back to you in the future

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Harry was awesome and the whole team at Paint Lux! I wouldn’t go anywhere else. Thank you for the quality work and quick response.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Finally did a great job but took a lot of time away during process

Repair Quality

Changed my quote to no installation. Charged more for labor. Had to bring back, color did not match.

Customer Service

More communication needed

Returned Clean

My Experience

Service was fast, efficient, exceeded expectations. Your team worked well together, communicated effectively, and were friendly and polite.

My Experience

Harry is kind, patient, professional...you are lucky to have him as an employee...I will recommend your shop to everyone...my car looks beautiful... please thank your technicians for the wonderful job !

Likely to Recommend

Repair Quality

Very best experience ever with any company.

Customer Service

Incredibly satisfied

Returned Clean