Paint Lux Collision Center

4.9 (628reviews)
98%
500 Royal Plaza Road,  Royal Palm Beach,  FL  33411
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Shop AssistantSparkles

In operation 14 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Corvette C8
Ford
GM Basic
Honda
Hyundai
I-Car
Kia

Reviews (628)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with meticulous attention to detail including thorough cleaning and detailing. The team is widely recognized for its professionalism, friendliness, and transparency throughout the repair process. Customers appreciate regular updates and seamless handling of insurance claims. A few customers noted areas for improvement, including occasional pricing discrepancies, color match issues on first attempts, and infrequent communication gaps - all of which were flagged directly by customers. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... The bumper looks seamless with the rest of the car. The customer service is exceptional! All staff members are knowledgeable, professional, and kind. Rare traits in the service industry. Ive used shops ..." Read more
"Service is above and beyond. Worked very well with my insurance company. The follow up is amazing. I highly recommend this ..." Read more
"Very professional operation with high quality workmanship. My paint job was done to perfection. Highly recommended."
"High quality, expert work done for the repair, looks like a brand new car in the previously damaged parts. I could not recommend ..." Read more
"Spotless facility, knowledgeable and friendly staff and first rate job on a tricky trim repair."
"... process and made everything easy and stress-free. Communication was excellent, and I really appreciated being kept informed on the progress of my vehicle instead of having to ..." Read more
"... They helped me get the maximum value from the claim. The communication before, during and after the repair was transparent and timely. I would highly recommend PaintLux." Read more
"... with the service that I received from paint luxe.. The communication was spot on, and the process was very simple.. thank you all for making this is painless as possible." Read more
"... other shops before, but you guys are exceptional: great customer service, great communication throughout the repair, and technicians who know what they're doing. I couldn't ..." Read more
"Never received any status updates until the day before pickup day 4 of 5."

My Experience

Everyone was very nice and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Harry went above and beyond. He took his time to try to find a part that was difficult to obtain, so it could be covered by insurance. I was very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Emilee was phenomenal to work with! She was very professional and an excellent communicator. My car looks brand new and I am so happy!!!!!

Likely to Recommend

Repair Quality

Emilee was wonderful! I am so happy I brought my car to you!

Customer Service

Returned Clean

My Experience

My experience was very good. The staff helped me with the problem that I had with my car and treated me very nicely.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication from beginning to end. My car looks great

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Everyone was so helpful and kind. They kept me updated from what was being done to the scheduled completion of the vehicle via email. Great experience all round.

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Repair Quality

Customer Service

She was honest, and patience, making sure to answer all of my questions clearly.

Returned Clean

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Customer Service

Returned Clean

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Customer Service

great job.

Returned Clean

My Experience

Great customer service, great attention to detail. Looks as good as the day it came off the showroom floor Thank you Dennis

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair was perfect and the service was outstanding.

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Customer Service

Excellent!

Returned Clean

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Repair Quality

Excellent

Customer Service

Harry goes above and beyond to help you throughout the process

Returned Clean

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Repair Quality

Top-notch service and great communication throughout the whole process

Customer Service

The team make sure that you are updated on every step of the process

Returned Clean

Likely to Recommend

if ever asked id recommend

Repair Quality

Customer Service

Returned Clean

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Definitely. We are repeat customers

Repair Quality

Customer Service

Barbara and Emily were very helpful and kept me informed throughout the whole process.

Returned Clean

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Repair Quality

Customer Service

Returned Clean