Palm Ave Motors

4.8 (1,492reviews)
100%
2201 Palm Ave,  San Mateo,  CA  94403

Palm Avenue Motors is a family run business that has been serving the community since 1949. Our goal is provide high quality repairs in a timely matter. We provide a high level customer communication through the repair process including text and emails with pictures with owner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:00 am - 5:30 pm
Tue 6:00 am - 5:30 pm
Wed 6:00 am - 5:30 pm
Thu 6:00 am - 5:30 pm
Fri 6:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,492)

Likely to Recommend

Repair Quality

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Customer Service

My car had 2 large dents on the hood from tree branches falling during a wind storm. Palm Ave Motors did an excellent job of repairing the dents. The owner worked with CSAa and filled out the claim. This was a very easy process for me. I highly recommend Palm Ave Motors!

Likely to Recommend

I recommend Palm Avenue Motors to anyone who asks.

Repair Quality

100% satisfied. They have been my only body shop for years. I recommend them to anyone who asks.

Customer Service

As with every other time I’ve had work done by Palm Avenue Motors, the work has been timely and impeccable. They’re excellent at communicating the work being done, and happily answer any questions that I had.

My Experience

They did an amazing job on my car and it looks brand new. Tim was always available to answer any questions I had. They were very professional and kept me up to date with information about the repair. I would definitely recommend Palm Ave Motors.

My Experience

From the first time I entered Palm Motors till the time I picked up the finished product, I was shown total courtesy and professionalism, and I new that my car would be returned to me in pristine condition. I was not disappointed. Thank you Tim and your crew. You are the best in your industry. Howard A.

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My Experience

Your service is wonderful, and we always feel safe in your hands

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My Experience

Thanks for the work

Likely to Recommend

They did a first rate job on the repairs, the staff was friendly and approachable, the repair shop was clean and they had safe places to hold the car while waiting for the parts.

Repair Quality

We worked with Tim and from the moment we arrived at Palm Motors after visiting other workshops recommended by California Casuality, we felt it was the best place for us…clean, friendly and willing to answer our questions as it was our first accident. The car was returned to us 10 days later in perfect condition as if it had never been hit!

Customer Service

The customer service was first rate as they knew how to handle each step of the process with clarity and openness…willing to answer questions, communicating easily with our insurance company and completing the repair work in a reasonable time.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service! Repaired two of my cars in four days! Great communication

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Repair Quality

Customer Service

Thank you for your services. You did a great job

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Customer Service

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were very helpful. Explained process fully. Kept me informed regarding status of repair. Delivered my car 2 days early! Workmanship is excellent. They clearly pride themselves on going above and beyond.

Likely to Recommend

It’s never good when you have to take your car into a repair shop but leaving Palm Motors with your repaired car is wonderful

Repair Quality

Customer Service

Likely to Recommend

The work is not completed yet.And this survey is premature

Repair Quality

The work is not completed yet, and this survey is premature

Customer Service

The work is not completed yet, and this satisfaction is premature

My Experience

You guys did a great job!!

Likely to Recommend

Repair Quality

They did an excellent job. They even cleaned my car and washed and waxed it!! Very happy and impressed

Customer Service

Tim was extremely nice and informative. Definitely going back to him next time

Returned Clean

My Experience

Very pleased with the gentlemen. They made the whole process accommodating and thoughtful. Thank you.

Likely to Recommend

Repair Quality

Customer Service