Bartlett's Auto Body & Paint Shop Inc

5.0 (1,613reviews)
100%
1438 Old County Rd,  Belmont,  CA  94002
See Photos
Online Estimate
Book Appointment

In operation 80 years, 30 years at this location.

Bartletts Auto Body & Paint Shop Inc is a premier automotive repair facility in Belmont. We are a family owned & operated business for over 65 years. We are a Preimier shop for CSAA. Our professionalism and on-time delivery have made us a leader on collision repair on the peninsula. Our repair facility takes personal price in every aspect of collision repair and will return your car to its pre-accident condition. Our technicians are all I-CAR platinum certified and Bartlett's is a I-CAR gold certified shop. Our employees participate in continuing education to keep current on new vehicles and trends in the industry. Bartlett's has the latest industry standard equipment:computerized paint matching,cumputerized frame rack and a downdraft climate controlled booth. We pride ouselves on providing excellent customer service to make your repair as easy and painless as possible. We can arrange to have a rental car staged at our facility and also have your vehicle towed in if necessary.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 10:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,613)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail, with many noting their vehicles looked brand new or better than expected after repairs. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via calls and texts that kept them informed at every stage. Timeliness is another highlight, as repairs were frequently completed on schedule or even ahead of the estimated date. A few customers noted minor improvement areas, including occasional delays due to back-ordered or damaged parts, and one instance of an overlooked repair item, though these were generally handled with transparency and proactive communication by the team.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Not only exceptional customer service but also high-quality work. Expectations were set, communication was made during ..." Read more
"Amazing customer service and attention to detail. The workmanship was very professional and the car ..." Read more
"I can't believe how beautiful the car is. They did an amazing job. It looks better than when I bought it brand new. I'm very grateful."
"... Communicated clearly on expectations and timing. The car looked brand new with the work they did." Read more
"The work on our car was done in a week and we were extremely satisfied with the workmanship! The personal are so very friendly too. We highly recommend them."
"He said 5 days and it would be ready by 2 in the afternoon and it was to the minute!"
"they complete early, amazing."
"The repair was completed a day earlier than expected! Fabulous!"
"Ready a day earlier than was predicted at time of car drop-off. Shop kept me well-informed about good repair ..." Read more
"These guys are fantastic! They told me 3 days, and my car was fixed in 3 days! They did a great job! Matched the paint perfectly ..." Read more
"... … both on the repair and their customer service. They kept me informed throughout the process and completed the repairs perfectly and on time. Great job Bartlett." Read more
"They communicated well and constantly to let me know what was going on with my vehicle and any issues they came ..." Read more
"I received text messages and phone calls with status of my car repair every day!"
"Bartletts Auto Body was amazing. Communicated clearly on expectations and timing. The car looked brand new with the work they did."
"Text alerts and progress updates were very well informed without issues."

Likely to Recommend

Great place to bring your car.

Repair Quality

Customer Service

Great place to take your car. Pete was in constant communication and gave me updates on the progress of my car.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Always highly recommend this shop!

Repair Quality

Customer Service

Excellent! Pete is the best!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

So glad to have found Bartlett's and happy to recommend to my friends.

Repair Quality

The quality is outstanding.

Customer Service

Everything was taken care of on time and of high quality workmanship.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very satisfied.

Customer Service

Bartlett’s did a wonderful job. The communication was great and my car looked beautiful once it was done.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Extremely satisfied

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks way better than it did before. Thank you.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Thank you for taking such good care of my car.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great support, customer service, and repairs.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes, I would recommend them to family and friends

Repair Quality

Perfect repairs

Customer Service

Very professional very informative. Kept scheduled return date. No hassles lots of help with rent a car service. And repairs were done excellent and on time. Would definitely refer them to friends and family.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Besides repairs to my vehicle, the owner of Bartlett’s Auto Body contacted Enterprise directly to help with obtaining my rental vehicle in a timely manner! I’ll definitely recommend Bartlett’s to my friends and family going forward!

Repair Quality

Definitely! Looks like a brand new car!

Customer Service

I experienced excellent customer service at Bartlett’s!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I'm telling all my friends!

Repair Quality

It's perfect!

Customer Service

I can't believe how beautiful the car is. They did an amazing job. It looks better than when I bought it brand new. I'm very grateful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Most definitely!!

Repair Quality

Yes, very happy!!

Customer Service

Two thumbs up to the Bartlett team for their efficiency and effectiveness! I greatly appreciate the superior work on my car and the quick turn around in less than a week. Thank you very much

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Pete was fantastic! He was great at communicating and super efficient.

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,613

Auto body shops nearby

view more shops in: Belmont  |  94002