Exclusive Auto Care & Auto Body

5.0 (1,554reviews)

99%

(650) 679-8388

830 Kaynyne St, Redwood City, CA 94063

99%

See Photos

830 Kaynyne St
Redwood City, CA 94063

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Exclusive Auto Care & Auto Body

See Photos

830 Kaynyne St
Redwood City, CA 94063

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 14 years, 12 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

Hyundai

I-Car

Infiniti

Kia

Nissan

Call

Website

Reviews (1,554)

Sort By:
Newest
Rating

1,371 Customers Rated

5 Stars

84.3% Complete

(1310)
4 Stars

3% Complete

(46)
3 Stars

0.4% Complete

(6)
2 Stars

0.3% Complete

(5)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. Customers frequently commend the thorough and proactive updates provided throughout the repair process, noting daily texts, emails, and phone calls that kept them fully informed. The quality of workmanship receives high marks, with numerous reviewers noting flawless color matching, immaculate detailing, and repairs that exceeded expectations. Several customers mention returning for repeat visits and enthusiastically referring friends and family. A few customers noted minor areas for improvement, including occasional parts delays and isolated communication gaps, though these were largely considered outside the shop's control.

Select to learn more

Service Quality
Timeliness
Communication

"Customer service was extraordinary. Again, Satisfied & a #10 rating do not begin to convey the excellence ..." Read more

"Exclusive Body repair team recall professional, knowledgeable, friendly and fairly priced! They did phenomenal work on the huge dent in the ..." Read more

"Im very satisfied with the repair quality at Exclusive Auto Care. The work was done thoroughly and professionally, ..." Read more

"The car looks better than it did before my accident!"

"... had a very reasonable quote. The team also did an excellent job on the repairs; it looks like new!" Read more

"It was ready one day before they promised. These guys are the real deal."

"... talking about. I never felt intimidated. Above all, the car was ready a day early, completely detailed. From now on, I will only go there when the needs ..." Read more

"I received a call letting me know to pick up my vehicle days earlier than the original pickup date estimate."

"The car was ready a whole day ahead of when it was predicted would save me money with the rental car. The fact ..." Read more

"It took konger than expected!"

"Outstanding customer service, excellent communication via email. I am completely satisfied with the repair they did to my car. It looks brand ..." Read more

"... communicated every step of the repair journey. Loved that they use texting and a link where you can track the progress of the car." Read more

"Communication was clear and regular and kept me apprised of progress and timeline."

"I had to keep calling and asking the status."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer service was extraordinary. Again, Satisfied & a #10 rating do not begin to convey the excellence ..." Read more

"Exclusive Body repair team recall professional, knowledgeable, friendly and fairly priced! They did phenomenal work on the huge dent in the ..." Read more

"Im very satisfied with the repair quality at Exclusive Auto Care. The work was done thoroughly and professionally, ..." Read more

"The car looks better than it did before my accident!"

"... had a very reasonable quote. The team also did an excellent job on the repairs; it looks like new!" Read more

"It was ready one day before they promised. These guys are the real deal."

"... talking about. I never felt intimidated. Above all, the car was ready a day early, completely detailed. From now on, I will only go there when the needs ..." Read more

"I received a call letting me know to pick up my vehicle days earlier than the original pickup date estimate."

"The car was ready a whole day ahead of when it was predicted would save me money with the rental car. The fact ..." Read more

"It took konger than expected!"

"Outstanding customer service, excellent communication via email. I am completely satisfied with the repair they did to my car. It looks brand ..." Read more

"... communicated every step of the repair journey. Loved that they use texting and a link where you can track the progress of the car." Read more

"Communication was clear and regular and kept me apprised of progress and timeline."

"I had to keep calling and asking the status."

Fredrick (Infiniti owner) reviewed 9/4/26

David (Honda owner) reviewed 9/3/26

Vaibhav (Toyota owner) reviewed 9/2/26

Martine (BMW owner) reviewed 8/31/26

Thomas (Honda owner) reviewed 8/31/26

Robert (Dodge owner) reviewed 8/27/26

Rafael kept me informed throughout process. They care about quality. One problem, after picking up the car the auxiliary alarm system does not work. I will work with who installed it to fix this.

Lisa (Lexus owner) reviewed 8/27/26

Jenna (Mercedes-Benz owner) reviewed 8/27/26

I can’t thank the team enough for the amazing work they did on my car—it looks brand new! They kept me updated throughout the entire process, the cost was very fair, and Cherie was incredibly knowledgeable, kind, and professional. I couldn’t be happier with the service and will definitely return in the future. Thank you all so so much!

Sarah (Toyota owner) reviewed 8/21/26

Always friendly and provided regular updates. Highly recommend!!

Guillermo (Honda owner) reviewed 8/21/26

Muy buen servicio, calidad y satisfacción

Jose (Honda owner) reviewed 8/20/26

I was very satisfied with Rafael his service. He did an amazing job and explaining everything very thoroughly. And I would definitely recommend someone to the Shop.

Teresa (Toyota owner) reviewed 8/20/26

I am very happy of the service received from Exclusive auto care and auto body. My car looks just like new when i got it back, clean from inside to outside with clean reams and tires. The price is reasonable and the service is excellent. Thanks Tommy very much!

Excellent service

Kathleen (Lexus owner) reviewed 8/17/26

My only gripe is costs were double the original estimate which seemed excessive particularly given amount of time the repair took

Looks perfect

Very courteous

Marie (Toyota owner) reviewed 8/17/26

Thank you for being so responsive and kind. My car looks great!

Mukta (Hyundai owner) reviewed 8/17/26

Frederic (Toyota owner) reviewed 8/13/26

The cheerful , helpful , prompt , and responsive service from Cherie was truly outstanding.

Carrie (Mercedes-Benz owner) reviewed 8/12/26

Cherie was very communicative and nice to work with

Djuna (Lexus owner) reviewed 8/10/26

Everything went smoothly. Good communication.

Nicole (Ford owner) reviewed 8/10/26

Stephen (Lexus owner) reviewed 8/10/26

It was a very smooth experience and the staff were very friendly

Excellent communication and service

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Exclusive Auto Care & Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

About Exclusive Auto Care & Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,554)

1,371 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?