Caliber - San Carlos
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service and repairs made mycar look new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was totally satisfied with the service I received.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I think because my truck was dirty when we turned it in we missed a tiny scratch on the other side
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly service and thorough work and communication. Team also was very helpful!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was an excellent repair. Caliber collision cleaned the car extremely well. When I picked up the car, the car looked like a new car!
Repair Quality - 5.0/5.0 -
Very timely and excellent repair was done. The car was also cleaned very thoroughly both exterior and interior.
Customer Service - 5.0/5.0 -
Very professional and courteous customer service. Very proactive in terms of contacting the car rental company and very considerate that even provided me a ride to the car rental company.
Likely to Recommend - 5.0/5.0 -
I would come back if I need future car repairs, etc. and would definitely recommend their shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Our experience will Caliber was hassle free from checking in to the rental car pick up to the pick up. Everyone was professional.
Likely to Recommend - 5.0/5.0 -
Great service..
Repair Quality - 5.0/5.0 -
Great service because there was a lot of communication.
Customer Service - 5.0/5.0 -
Great customer service. Very friendly and like mentioned lots of communication.
My Experience - 5.0/5.0 -
Liliana was a delight to have as a service advisor. Very professional and kept me informed all along the way
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only reason is there is one step left to do
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job. Great service
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Not the San Carlos Shop. I would recommend the one in Roseville.
Repair Quality - 2.5/5.0 -
They did not do a good job re-painting the left front fender of my car. It had an orange peel texture and bubbles forming that I noticed when I got home from picking it up from the shop. I took it to Caliber collision in my hometown, Roseville, CA and they fixed the issue, but the San Carlos location had my car for 2 weeks and could have done a better job on the paint.
Customer Service - 3.5/5.0 -
I had to call to get updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very professional and accommodating to my ask to keep my car while parts were ordered - I highly recommend the shop
My Experience - 5.0/5.0 -
Finished ahead of time and with a high quality job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service and car is good as new
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Communication regarding scheduling was Greta. They completed the project quicker than promised, a big plus! Also seems like a quality repair - thank you!
Customer Service - 4.5/5.0 -
Communication regarding scheduling and pick up was great. The vehicle was completed ahead of schedule which was very helpful. The work looks great. Thank you.