Palm Ave Motors

4.9 (1,492reviews)
100%
2201 Palm Ave,  San Mateo,  CA  94403

Palm Avenue Motors is a family run business that has been serving the community since 1949. Our goal is provide high quality repairs in a timely matter. We provide a high level customer communication through the repair process including text and emails with pictures with owner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:00 am - 5:30 pm
Tue 6:00 am - 5:30 pm
Wed 6:00 am - 5:30 pm
Thu 6:00 am - 5:30 pm
Fri 6:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,492)

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100%

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I don't know if it is the AAA process or the auto body shop, but the notification process is completely out of sync. For instance AAA sent me an email authorizing my repair 2 days after I had the car at the shop. They sent my authorization to rent a car two days after the car was rented. The delay from the auto body shop was similar with typically a two day delay between what was happening and what was authorized. It is extrodanlrly frustration as I could've picked up the car before the weekend started saving everyone money.

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My Experience

Great professional service and on time work done They are great

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Great working with you. While I hope I don't have to, I'd call you again in a flash.

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The repair work was well done. However, the car radio was not working after my son picked up the car. Would like you to take a look at it and see if it can be reconnected. The radio was working fine when we dropped the car off to be repaired.

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Best repair service ever!

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Extremely pleased with the quality of work done. Personnel extremely polite and professional (especially Jeff)

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Felt valued as a customer. Service was very professional and the quality of the repair was excellent. One comment, the Hertz Car Rental agency was substandard in service. I don't feel they are a reflection on Palm Ave Motors.

Returned Clean

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Great service

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