Parsons Auto Body

4.9 (1,239reviews)
100%
1574 Foothill Drive, Suite A,  Boulder City,  NV  89005
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In operation 27 years.

Welcome to Parsons Auto Body! We are a Boulder City–based collision shop that has built a reputation for excellent workmanship, timeliness, and professionalism. We strive to keep our customers satisfied and build long–lasting relationships.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,239)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as better than new or like the vehicle just rolled off the lot. The quality of workmanship receives high marks, with many noting flawless color matching, attention to detail, and thorough finishing touches including complimentary interior and exterior cleaning. Communication stands out as a major strength, with customers appreciating proactive text and email updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also value the friendly, professional, and welcoming atmosphere, often feeling treated like family. A few customers noted minor issues such as a delayed repair due to parts availability and an isolated concern about a damaged accessory, reflecting areas customers felt could be refined.
AI-Generated from reviews written in the last 12 months
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"... There were no surprises, no smoke and mirrors—just honest, professional service every step of the way. This is a top-notch operation with an exceptional ..." Read more
"... The work done on the car was so good that there was not even a hint that there had been damage. Updates were given in a timely manner and communication ..." Read more
"... up-to-date with everything that was going on, and the vehicle looks absolutely stunning! I have already recommended this company and will ..." Read more
"... me wrong. You did what you said you would do and the job was completed timely. This was important to me and a very positive reflection ..." Read more
"Excellent service excellent repair with quality work."
"I couldn't believe how fast the repairs were completed."
"It was ready a day ahead of schedule. I was very happy."
"My car was ready a day early."
"They were excellent! Only had my car for 6 days total, great communication thorough the whole process. Definitely will be recommending ..." Read more
"Earlier than expected :"
"... communications too! I really liked the tool that is used to keep you updated every step of the way during my repair. I must say I was initially skeptical that the work ..." Read more
"... start to finish. I give them a 10 out of 10. They kept me informed throughout the entire process, communicated clearly, and never made promises they ..." Read more
"Parsons had great communication, friendly staff AND they washed my full size truck inside and out ..." Read more
"The text message updates were awesome. It was nice to know where we were at in the process."
"... so helpful to just deal with my insurance directly I loved the updates and great communication throughout the process No worries... I was in good hands! Thank ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Honestly hands down the best paint shop ive been to. Start to finish was seamless! Got a good quote on price and time at the beginning and they stuck to it. Would highly recommend 👌

Likely to Recommend

Repair Quality

Very nice people and great work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The replaced and painted tailgate piece looks great but I was most impressed and appreciative of the car detail job. My car has not been that clean or looked so good in years! Many thanks.

My Experience

There all so good and so nice and do great work and they will help you with anything. Thanks guys .

My Experience

They were very professional and courteous and was informed every step of the process.l would recommend if you need work done.

Likely to Recommend

Repair Quality

Very professional and work was done in a timely manner. Would recommend them for service.

Customer Service

Very friendly and was informed every step of the way

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service excellence was provided. Great communication before, during and upon completion of the repair. We will happily refer folks and will not hesitate to call on Parsons Auto Body should the need arise.

My Experience

Thank you for taking such good care of my car. 😊

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for getting it ready so quickly and for picking me up and dropping me back off. The work came out nice. I enjoyed the ride in Pam’s Stella, and JR’s Cadillac—each unique riding experiences. Most kind of you all.

My Experience

They are very nice and helpful and they do great work . They’re the only ones I trust with getting my car fixed. They make your car look brand new

Likely to Recommend

Repair Quality

Awesome work

Customer Service

Team is great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Parsons was outstanding from start to finish. I give them a 10 out of 10. They kept me informed throughout the entire process, communicated clearly, and never made promises they couldn’t keep. There were no surprises, no smoke and mirrors—just honest, professional service every step of the way. This is a top-notch operation with an exceptional team, from the front office to the technicians in the shop. My truck looks beautiful, and I couldn’t be happier with the quality of the repair. I couldn’t have chosen a better company to service and repair my family vehicle. Thank you to everyone at Parsons for the outstanding experience. I highly recommend your team.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The car looks better than it did when I bought it. Parsons is very intricate and excessive attention to detail. Me being that way, offered me that vision. "Speedy" project managed the whole scenario, which was a cluster from the beginning, that had nothing to do with them. My vehicle was damaged while having work done at another shop. No names mentioned. However, the car being a 2008 was almost impossible to find parts for. This car is my baby. She's only got a 105000 miles on her. And like I said,she's better than the first day I got her. Thank you Parsons, and also, thank you Pam,at the front desk for your outstanding customer service and cheerful positive attitude.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Top notch professionals starting from office personnel to body workers. Excellent job. I couldn’t be happier.

My Experience

Everyone was awesome. They explained everything that needed to be done and the changes. The car was perfect. Office staff was beyond good!! Thank you

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