Kaizen - Las Vegas East

4.9 (514reviews)
100%
3595 Boulder Hwy,  Las Vegas,  NV  89121

In operation 16 years.

Kaizen Collision Center will get you back on the road safely if you have tiny dents, scratches, dings, or severe body damage following a car collision. We employ cutting-edge repair techniques and technology to mend your minor dents or fix your major repairs accurately and swiftly so you can drive again. From little touch-ups to replacements of panels, you don’t have to worry about not being with your car for long. Kaizen understands there can be a lot of stress and frustration when fixing your car, but we can alleviate that for you. We’re certified for collision repairs by 28 well-recognized vehicle manufacturers; we can use the latest paint matching systems, computerized measuring tools, and straightening equipment for your frame to bring your car back to like-new conditions. Visit our auto body shop today at 3595 Boulder Hwy, Las Vegas, NV 89121, or call (702) 362-9500 to get started with the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Volkswagen
Call
Email

Reviews (514)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, friendliness, and attentiveness. Communication stands out as a key strength, with customers appreciating daily text and call updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted minor concerns, including a TPMS not being reset after repair, a rubber part coming loose near the hitch, and one customer feeling the pricing was high while also mentioning a window issue post-service. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Full satisfaction, the people who worked there were very helpful, I like that they spoke both English and Spanish. ..." Read more
"All your employees were courteous and professional and great to deal with."
"Friendly professional staff, received status updates and work was done quickly and looks brand new!! They picked me up and dropped ..." Read more
"Customer service as soon as I walked in the door I felt welcomed by all the staff ."
"Excellent job by all! Staff was so friendly and professional. My car is looking like new thanks to Kaizen. Thank you!"
"Extremely satisfied! Got me in right away, Completed the job ahead of time and you would never know the car was in an accident. ..." Read more
"Was told a couple of weeks and was done in less then 2 weeks another shop told me 6 months"
"My car was ready sooner than expected. When I saw it I was very pleased to see what a great ..." Read more
"... prompt repair service for the front fender cowling. The vehicle was completed ahead of schedule with excellent results and a fair price. I highly recommend the Kaizen team." Read more
"Great work and it was completed fast!"
"Honestly, the best part was the daily updates. Everything was great, but I LOVED that I was kept updated every day."
"Astonished by the communication, friendliness, efficiency, and at how quickly the repairs were done!"
"... very professional and got the job done amazingly. They were very communicative when it came to when the car was gonna be done. Would recommend" Read more
"Love how the team kept me updated along the whole process and I love how they left my car looking Brand new"
"Staff was super friendly and communicated very well. My car was returned to me in a way better condition ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Top-notch work at a fair price.

Repair Quality

All your employees were courteous and professional and great to deal with.

Customer Service

Again, your employees were great to work with and my car looks fantastic. As best a layman like me can tell, it looks great, because it is great.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The office staff is wonderful and the body shop did a phenomenal job!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Im a satisfied repeat customer.... enough daid

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was incredibly nice . And my car looks great !

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kaizen auto body in Las Vegas’s location on Boulder highway where Nick and Mellisa work and are the very best! I have not experienced the attention to detail and communication like this, well…..ever! Very professional and friendly people. Highly recommend their services!

Likely to Recommend

Without hesitation, I highly recommend!

Repair Quality

Astonished by the communication, friendliness, efficiency, and at how quickly the repairs were done!

Customer Service

Nick and Melissa were absolutely the best!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was smooth and easy

Likely to Recommend

Smooth and easy all process

Repair Quality

It was all smooth and easy

Customer Service

Very good

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love how the team kept me updated along the whole process and I love how they left my car looking Brand new

Likely to Recommend

Repair Quality

Loved the service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job by all! Staff was so friendly and professional. My car is looking like new thanks to Kaizen. Thank you!

Likely to Recommend

Repair Quality

My struck came out like new.7

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful experience so friendly and efficient

Likely to Recommend

We have used them 3 times

Repair Quality

Professional and fast in repairing my car excellent service

Customer Service

Very easy to get information

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for getting my car fixed!!

My Experience

The paint looks smooth, the color matched perfectly, and the staff was friendly and professional. I'm happy with the results

Likely to Recommend

Overall experience was great!!

Repair Quality

Service was great. However not happy about the response about my TPMS not being reset and was informed I had to take care of it. It wasn't on when the vehicle was left for repair.

Customer Service

Same as previous response

Kept me Informed?

Yes

Ready on Time?

No

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