Parson's Collision East
In operation 41 years, 22 years at this location.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Parson's Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Rockford area. SATURDAY HOURS - BY APPOINTMENT ONLY
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication. Will return, hopefully never needed :) but will return.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Luke at Parsons was amazing help during the process. I would recommend others to Parson for auto help!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awsome! We have taken our cars there for a long time. Just AWSOME service every time!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaints
Repair Quality - 5.0/5.0 -
All good and as expected
Customer Service - 5.0/5.0 -
Superb
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Luke was very informative and attentive during the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, efficient, kept me informed and did an amazing job. I have used them multiple times over the years and have always been more than satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Keep me informed and took care of all the insurance issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good cusrumer service, repairs were done when promised
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended people to them and will continue to do so
Repair Quality - 5.0/5.0 -
I was extremely excited about the work that was done to my car. I didn’t suspect that seriously to be totally looking like nothing happened to it.
Customer Service - 5.0/5.0 -
Oh my gosh, the staff there is awesome. I am very satisfied with their hospitality of assisting me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This crew is absolutely above board and top notch. Luke was very professional and a pleasure to deal with. A+ service and work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Streamlined, easy, with no worries at all!
Customer Service - 5.0/5.0 -
Hands down, Luke, made this unpleasurable experience, stress free. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They provided a friendly, efficient and convenient process.
Customer Service - 5.0/5.0 -
The staff were helpful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Number One
Repair Quality - 5.0/5.0 -
I want to thank all the staff who work there; they are very professional and provide excellent service. 🌹🙏♥️
Customer Service - 5.0/5.0 -
Very Good