Parson's Collision East
In operation 41 years, 22 years at this location.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Parson's Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Rockford area. SATURDAY HOURS - BY APPOINTMENT ONLY
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did an excellent job! Very happy car beautiful inside and out!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was impressed with the fact that the final cost was exactly the same as the original estimate.
Customer Service - 5.0/5.0 -
Mark was very professional and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have had work done there before and would recommend them to everyone
Repair Quality - 5.0/5.0 -
Everything was good and done in a timely manner
Customer Service - 5.0/5.0 -
Luke was very professional and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Car was cleaned up. Interior looked very good when picked up.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the fast and great repair. Than yiu
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job will come back for repairs if needed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Color scheme was off on the side they did so my sensors blended on one side but not other
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy to work with Parsons. Very thorough and good workmanship…Honest.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely. Especially if they have State Farm insurance. Parsons and State Farm partner up well
Repair Quality - 5.0/5.0 -
At this point everything looks great, no issues noted. Hopefully it will hold up down the road
Customer Service - 5.0/5.0 -
Excellent, very friendly guys
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done well, done right and done fast!
Customer Service - 5.0/5.0 -
Perfect, better than my insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very impressed
Repair Quality - 5.0/5.0 -
So impressed with Luke. Kept me informed on everything going on. Great service with great people.
Customer Service - 5.0/5.0 -
Luke was awesome
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Parson’s in the past and was satisfied every time I’ve used them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have done this.
Repair Quality - 5.0/5.0 -
Job was amazing. Can't even tell where the damage was done. I was kept informed on delays & price. Would definitely use again & highly recommend. Thank you!
Customer Service - 5.0/5.0 -
Very knowledgeable & informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the best job I could ever imagine! Very attentive to details and very clear with their explanations of problems. Workmanship was excellent.
Customer Service - 5.0/5.0 -
Very customer friendly