Passport Collision Center

4.5 (4,169reviews)
91%
4725 Auth Place,  Suitland,  MD  20746

In operation 16 years, 15 years at this location.

Passport Collision is a company that strives forward by continued training to be one of the fewest shops that is BMW/Mini certified. Passport didn't stop there, we continued on with our training to become Infinity certified, Nissan certified, and Toyota/Scion certified. These certifications are not only based on training, it is based on our customer service. Our goal is provide the highest level of customer service with the latest technology at our disposal, and to ultimately try and make this experience as convenient as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • French
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Infiniti
Nissan
Nissan GTR
Scion
Toyota

Reviews (4,169)

My Experience

I trusted the words that my friends have gotten some work done there and my first experience with pass port was good and I trusted you guys again I love the work your workers do they are great

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Returned Clean

My Experience

Everyone that helped me was courteous and very professional. I was kept up to date with the process and changes. Great experience.

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8.5 to 9... Very good work though

Customer Service

Candice kept me well informed

My Experience

The work done on my car was excellent. The whole experience was a positive one. My repair advisor, Candis Gee, is the best. She kept me in the loop and was on top of any issues.You all really know how to turn a negative situation into a positive experience.The paint work is flawless.

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Candis Gee

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Had to bring the car back due to over spray.

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My Experience

I love the fact that I can get updates about my vehicle and the repair status via text.

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The service team was very good and the status updates is a very good way of keeping customers informed. The cleanliness and spacious customer waiting area is top notch. The one area in the rental car office is just too small and could be a little discomforting. Great experience otherwise.

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Great job.. Excellent Customer service ..loved being informed about my vehicle..thanks so much for the great service.

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Paint has a few imperfections.

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Returned Clean

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Looks brand new!

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